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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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November 29, 2019

Eric shown great hospitality and showing us grace Eric fulfilled our needs by working with our busy schedule and doing everything in his power to book us an appointment. Also, Eric has done a great jo More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
November 28, 2019

Very good Service was very good ht wait time was what I had expected. The customer representives were knowledgeable about their jobs. I like the shuttle servi More

by rtucker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 28, 2019

Great Service I brought my car in for oil change they seen some things that needed to be addressed so explain to me everything I need to be done and I had it done w More

by vigliotti71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Pleckham
November 28, 2019

Great service A great experience from when I entered the Quik Lane service door. Greeted by a service rep and advised of what the SVU required.. I explained I More

by Tim Bergin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

My Experience Jillian is always a big help and welcoming. She’s a gem. Always so pleasant. My experience with my pick up however was a disaster . I’ve had a discuss More

by BRIDGETTCARTER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and his manager , Cree Lyons
November 26, 2019

Satisfied customer Simply just awesome service. Dave in service has always helped me out when needed and has gone above and beyond. Can’t think of one bad thing to say. More

by sportsfan1592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
November 25, 2019

Good Customer Service Great customer service and quality service delivered and met expectations. The different departments worked together and helped to accommodate my ever More

by Dominitrice Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McCalley , LaToyta McDonald, Allen Taloff
November 25, 2019

I always get great service at Sutton The wife and I have always for years purchased from Sutton Ford/Lincoln and will continue. Every time we come in for service or what ever everyone tr More

by glennjackson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Williams, LaToyta McDonald, Cree Lyons, Anita Sutton, Eric Eric, Dave Pleckham
November 25, 2019

I love Sutton Ford! I am a loyal customer of the Service department at Sutton Ford because the people are always pleasant and in a great mood. They give great, fast servi More

by SLUNCEFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Oil Change The service was excellent! I am very happy. I am satisfied with the service and look forward to my next encounter with them. Thank you! More

by maggiesherrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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