Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

Sort by
November 20, 2019

It was good Jamie and his partner did a very good job they know what they’re doing they got it done I’ve been dealing with them for a long time and they did what More

by mhardyhome1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a new girl that was there and the driver who brought me home and pick me up they both didn’t awesome job
November 20, 2019

Great Service Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You More

by tconner52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

Outstanding, Superb!! I am elated with the service I received! Ten stars!! You have an outstanding staff who value their customers. This is my third vehicle from your store More

by brownink5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Pleckham
May 23, 2022 -

brownink5 responded

I really love how knowledgeable and friendly your staff are. They follow-through with updates and throughly review information regarding the vehicle. Highly recommended!! 💜😊

November 18, 2019

Restored my van and truck back 2 operating standards. Overall excellent service met all the requirements for adding an additional warranty on my 2015 F-250 in extending my warranty for an additional 75 More

by johnathan_murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
November 18, 2019

Auto butler Love the auto butler service- just wish that when making an appointment it could be in a more timely manner, example I called and couldn’t get an appo More

by klingercarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

Oil change Everything went well my my service visit, the employees were very friendly and helped me out a lot. I will definitely recommend Sutton Ford for servic More

by kennyp2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

Brought vehicle in under warranty for oil leak Service dept was very prompt in repairing my vehicle. This is the 3rd time my vehicle has been in for warranty repairs since 6/2019..Only issue I had More

by lisa.witkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christopher whitehead , Eric Eric, Dave Pleckham
November 18, 2019

Great experience I dropped my car off while I was at work and had a it back before the day was over it came back cleaned and ready to go great service all around More

by Tgreybill3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2019

Always get me in and out quickly. The people are very friendly and know what they are doing. Explain what they are doing so I know what was done to the car. Needed to get the fan work More

by gramaclara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2019

Sutton Ford price gouging I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under More

by jimwoden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Allen Taloff
...
259
...