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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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May 03, 2023

Customer service was great the was a little long . but that was was ok Thanks More

by BERNEDER.WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Great! All employees were courteous. Will use Sutton for any future vehicle issues. Thanks again! More

by chomper427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
April 30, 2023

Whenever I schedule an appointment, I rely on the dealership to continue servicing my vehicle with the goal of making sure that I will be satisfied with what has been done. More

by sunowl5950
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
April 29, 2023

This Dealership is like my 2nd Family! Always give Exceptional Customer Service! Five Star Location! More

by DESCEENANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
April 29, 2023

Sutton Ford service center is the best. Friendly, professional and knowledgeable people. I always take my car for service at Sutton. They will let me know if they think something needs More

by GAS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Good service. However I think , I would have been there far longer had I not talked to a manager. I had an appointment and almost an hour later they just moved my More

by jimmygfromthecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Sutton Ford give great service. If they have to keep your car for a few hours they offer to take you home. More

by msjerky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
April 27, 2023

Staff appeared friendly and knowledgeable. Dropped off my car that morning and it was ready for me after work as was given the estimate time of when it would be ready. More

by moadsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
April 26, 2023

Amazinggggg I loved the experience their great environment. I would recommend anyone to go there. Jason is a great worker! More

by jaydunks.2580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason jr
April 24, 2023

Everything was explained to my understanding. They would tell you how long you would have to wait for what ever you were going to get done. More

by idataylor143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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