Tamiami Hyundai

The staff were right there when |I pulled up. They were all very friendly and helpful. The service also was top notch and they had me out of there in no time. Francis was a pleasure to deal with They were all very friendly and helpful. The service also was top notch and they had me out of there in no time. Francis was a pleasure to deal with. More

Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told would have to keep car for a couple of days to work on black screen. I thought. This was why I waited this long and someone would work on. Decided to skip for now, just got oil change and tire rotation. More

Great experience. Joshua the service guy explained to us what the services were included and the work was completed within the time frame promised. Joshua the service guy explained to us what the services were included and the work was completed within the time frame promised. More

UPDATE: Tamiami Hyundai was a Tale of Two Cities for purchasing my car for delivery to New York: 5 stars for the sales department, 1 star for the service department in prepping my car for sale. Purch purchasing my car for delivery to New York: 5 stars for the sales department, 1 star for the service department in prepping my car for sale. Purchasing a Hyundai vehicle in Naples, Florida when the ultimate destination is New York is not a typical transaction for an automobile dealership. I walked in merely browsing, but then I floated the idea of transporting the vehicle if the deal was right. In this regard, I have to give the lion’s share of complements to my salesperson, Brad Camino. Mr. Camino was crystal clear in things that he knew about my car and how this could be arranged, but unusual for anyone in a workplace, he sought clarity elsewhere when there was something he didn’t know. Furthermore, he was the best salesperson I have ever encountered in more than 40 years purchasing automobiles AFTER the deal was already completed when there were still a number of items I required for transportation and having the correct paperwork and documents to title my car in New York. Honorable mention complements go to the Comptroller, Denise Sovko, who confirmed receipt of my wire, Jeff Stall who contacted me regarding the status of my paperwork for New York, and finally, Director of Operations Joy Zellers Rautenkranz, who followed up to make sure everything had gone smoothly. The transportation company was so good, my car arrived one day ahead of schedule. I give the entire Sales Team 5 Stars. I could have used 5-Star preparation, however, from the Service Department. My particular car had been on the lot for months prior to sale. And although it was well cleaned and all the manuals and physical items included, it needed better electronic prep. New cars, and especially, EVs, are basically computers on wheels. Software updates had not been made, including a known Hyundai Bluelink failure that with a large number of cars. Mine was affected. The service department left the Bluelink as not working when it was delivered to me. And because the car would be used in New York, I needed the two front windows to not be tinted, a process that Tamiami Hyundai said they do on all cars for sale in Florida. Despite written confirmation that my windows would NOT be tinted, they did so anyway. As a result, my car failed inspection in New York until the tint was removed. Just a few days after receiving my car, I contacted Hyundai and they made arrangements for these issues to be addressed at my local dealer, just days after receiving the car, a nuisance. Would I purchase a car again in Florida for delivery to New York. Absolutely, if the price was right. But there's a risk - this dealer was eager to rid themselves of a car that sat unsold on their lot for months. They were so glad to be rid of it, that their service department failed to properly prep it for me. The dealership also gets a ding for not replying to me when I brought up that they tinted the windows against their written promise that it wouldn't be done. The Hyundai Ioniq 5 N, by the way, is a spectacular vehicle. It's fun to drive and has more driving and vehicle options to truly customize your experience. It's a true Tesla Y killer. Its only failure is it is the only car at a $68,000 MSRP level that doesn't included motorized front seat adjustments. More

When calling to set appointment I spoke with Jorge and he was very accommodating. I had to call back just to make sure they new I was waiting for my car. The person who answered the phone was very polite and was very accommodating. I had to call back just to make sure they new I was waiting for my car. The person who answered the phone was very polite and took care of it. More

Just done this not doing it again and and and and and and and and and and More

Always an EXCELLENT EXPERIENCE at the TH Service Department! Prompt check in service, thorough mechanical service work and a bill that is reasonable and fair. Department! Prompt check in service, thorough mechanical service work and a bill that is reasonable and fair. More

I want to express my appreciation of Arlington Fritz, a sales specialist at Hyundai of Naples. I first made contact with the dealership online and Arlington responded within a couple of hours, and we made sales specialist at Hyundai of Naples. I first made contact with the dealership online and Arlington responded within a couple of hours, and we made an appointment to look at a car. Arlington was professional, helpful and informative without being pressuring. We worked out a very fair deal and I ended up purchasing the car. One week later, Arlington called to follow up and asked me if was enjoying the car and if I needed any assistance with it to please bring it in and he would make sure everything was taken care of. I was very pleased with my experience. It has a been a pleasure driving my new car. I would highly recommend Arlington and Tamiami Hyundai. More

I just purchased a 2018 Sorento EX. Fine car. I gave a deposit in order to hold the purchase. Returned next day to finalize cash payment. They forgot about the deposit, which I had to w Fine car. I gave a deposit in order to hold the purchase. Returned next day to finalize cash payment. They forgot about the deposit, which I had to wait a few days for a refund. However, they failed to refund the complete amount. They (Ron in Financing, Carlos & Greg - managers, and Matt in sales) are not responding to my request for full refund. Poor service/ Beware! More

Very prompt in answering questions, Very polite and did his best to make the experience not stressful! his best to make the experience not stressful! More