Tampa Honda

Had an oil change last September. Noticed my front skid plate hanging down. Took it into Hendrick Honda and they fixed it. Said bolts had backed out and were gone along with some clip Noticed my front skid plate hanging down. Took it into Hendrick Honda and they fixed it. Said bolts had backed out and were gone along with some clips. Mechanic said it looked as though they had not been tightened down. Called Tampa Honda and talked to Ricardo Reyes and he said no way that happened and would not own up to it. He said he would talk to his supervisor Joe Ocasio. He never got back to me. I called Joe Ocasio and he said he would look into it. I even had a statement from Hendrick saying they had fallen out. I have tried to call Joe on four different occasions and he refuses to return my calls. Their answer is he's out in the shop. Had another issue with an oil change and again they were more worried about their service ratings than doing a good job. I requested that Joe Ocasio's supervisor give me a call. Guess what? Still waiting. I have bought 3 Honda's and have had good luck with all three. Tampa Honda service seems to be more worried about service people getting good reviews than anything else. I would not recommend them to my enemies! I am taking my business elsewhere! Rude and unprofessional! More

horrible experience. . I will not be going back to this dealership nor would I be promoting the business.. if I could rate less then 1 star I would.. I recently purchased . I will not be going back to this dealership nor would I be promoting the business.. if I could rate less then 1 star I would.. I recently purchased a car from them and the all around experience was down right wrong.. I purchased a 2020 Honda Civic hatchback sport and had taken it home and noticed something was wrong with the front end of the car so I contacted the dealership to let them know, when I contacted them Ali (who was my sales guy) kept giving me a run around and would tell me he was getting grilled by his manager and would keep making up excuses as to why I couldn't bring my car in to be looked at, so I ended up getting sick with impetigo and was quarantined for two weeks, when I got feeling better I went to the dealership and spoke with the sales manager about everything that happened.. mind you I have evidence and more issues with my car popped up including water being retained in the back passenger door, a leak in my hack door, a squeaky belt, and there wasn't even washer fluid in my windshield wipers.. I had taken pictures of the car before I took it off the lot like any excited person would when they get a new car.. anyway that experience was horrible because he was basically calling me a lier till I pulled out my phone and showed him proof of the crack on the front the water draining out of my door for almost 2 mins and he backed away and started acting more on my side.. he goes inside talks with his manager and gives me a slip for my inconvenience and to have the part fixed/replacement.. mind you I live over an hour away so I putting miles and spending money on gas to get to Tampa Honda.. any way I have to come back to get my car fixed, they tell me there is an issue with my battery and that it might need to be replaced.. so why did you sell me a car with a faulty battery? okay.. so I go and get my parts fixed the tally for what's wrong with my car is at what 5 or 6 issues? majority of the issues was there before I even purchased the car.. so anyway i get my part fixed and when they bring me my car the bottom front end where the flares are looks like it's broken so I bring it to their attention and Ali even brings out another person to look at it and he says that it's broken and needs to be replaced.. what does Ali do take it to the service department and they do nothing to fix the piece.. I'm completely dissatisfied with my experience at Tampa Honda and I will not be spending anymore of my hard earned money there.. I put alot of money down on the car and honestly I regret it.. I'm shocked that they would do this to me and I'm still waiting to hear back from the service advisor about my experience and it's been almost a week.. so just goes to show you they don't car about their customers.. will not be doing business here again.. More

Terrible place they sold me and my wife a bad. Car. As soon as we bought the car it began to have issues and check engine lights come on. They had our car for way over a month and we didn't own th Car. As soon as we bought the car it began to have issues and check engine lights come on. They had our car for way over a month and we didn't own the car for more than Two months at that time. Per dealership prior to buying the car it was inspected and maintenance was done but car is still having issues and they are not willing to help. We've asked to speak to a manager and no one has called us and when we told him we would consult and attorney Juan told me that if we had acquired an attorney he could no longer talk to me or my wife. They took our money and after they sold us a bad car complained about having spent 3k on repairs instead of just doing what they're supposed to do. I've missed days of work and my kids have missed days of school over this. My car is now at another dealership and even though I was told the car had warranty I'm being asked to pay 1300 for additional repairs and Honda land will not help you even though they claim to have spent 3k on the car and sending it to the same dealership for repairs. Within teo minths of owning this car we had to take it bacl 5 times. On top of all of this the car we traded in, they decided to pay off almost three months later and ruined my wife's credit. All around terrible and this place should be shut down if this is the BAU attitude..you mean nothing to them other than a paycheck. More

My finance guy took so long to pay off my trade that I was charged another payment and ended up paying extra interest because they didn’t pay it off on time. Then trying to get my money back from the deal was charged another payment and ended up paying extra interest because they didn’t pay it off on time. Then trying to get my money back from the dealership has been a chore and more than a month later they are sending my check regular mail because what’s the rush after all. I won’t be buying another car from here. More

Had my Honda Accord in for trouble with the starter. Service department told me I needed a new battery even though I told them it wasn't the battery. They checked the car out and said everything else wa Service department told me I needed a new battery even though I told them it wasn't the battery. They checked the car out and said everything else was good, just needed a new battery. Trusted the HONDA service department. 10 days later, car completely won't start and had to get it towed. Tampa Honda service department took no responsibility and the manager refuses to speak with me to address the issue. More

Bait and hook! !! I won’t and didn’t buy here. Drove 2 hours to be lied to. If it seems to good to be true it is. 0000255 was stock. Filled out price request and got !! I won’t and didn’t buy here. Drove 2 hours to be lied to. If it seems to good to be true it is. 0000255 was stock. Filled out price request and got a $31990 sale on a 2022 sport accord with 6134 miles. Wow!! Unreal price? Yes sure was. But salesperson said before I even got set down in the chair “ well would you be interested in something a little older with few more miles?” That $31990 sport ended up $46538. Got screen shots, names of salesperson and the GM. Went down road and got a good deal and was treated with some respect! Last thing out of GM mouth as I’m walking out door was “ enjoy your ride back”. We did enjoy our 2 hour ride back in our 2021 Accord from Wesley Chapel Toyota. Stay away from Tampa Honda ppl Shawn Daniel did get the hook there More

Had a great experience and everyone was friendly and helpful. Sam my sales man was great. helpful. Sam my sales man was great. More