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Taylor Ford

Taylor, MI

4.7
1,756 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,756 reviews

May 16, 2018

New Car Lease I have to agree that Frankie Tucci was amazing. It was very stressful for us and we were under a time restraint and Frankie went above and beyond to More

by gr8tnewcars
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Taylor Ford responded

So, good to hear how Frankie was able to seamlessly guide you through the buying process. Glad he was able to go above and beyond to help you get the right vehicle for your family. Thank you, for letting Taylor Ford be a part in your purchasing experience.

May 11, 2018

Outstanding Customer Service Frankie Tucci was amazing. He worked with me to get the best deal on my trade and pricing for my new vehicle. He made the transaction seamless and I l More

by FrankM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Taylor Ford responded

Kudos to Frankie, Mike & Cindy for making your purchase amazing at Taylor Ford. Of course we could not do it with out great customers like yourselves. Thank you for choosing Taylor Ford. We appreciate your business.

May 09, 2018

VERY HELPFUL SERVICE JIM HELPED ME FIND THE PERFECT TRUCK EVEN THOUGH THE ONE I PICKED SOLD HE WAS ABLE TO GET ANOTHER ONE BY THE TIME I WAS READY TO BUY More

by tford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lutsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Taylor Ford responded

Glad Jim Lutsey was able to turn a negative into a positive and get you into a truck that fit your needs. Thank you for sharing such a great story & letting Taylor Ford help with getting you in to your new vehicle.

May 08, 2018

Satisfied customer Jamie was extremely helpful to me. Even though I have less than ideal credit, she was able to get me into a certified pre-owned vehicle with very low More

by chazz1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Taylor Ford responded

What a wonderful ending. So, happy you got the Escape that fit your needs. Hope you enjoy your new ride. Thank you for letting us know how Jamie Miller made it possible for you to get such a great deal.

May 07, 2018

Just awesome Let me start off that this was my first financed car, and that as well just started insurance in my. Need less to say I kinda of jumped into it withou More

by Colby1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Taylor Ford responded

We're pleased Brent was able to help you navigate through financing & insuring your new vehicle. Looks like you got a nice ride, hope you enjoy it for years to come. Thank you for letting us be your Ford dealer.

May 02, 2018

Frank gets the job done! It was time to get rid of my car that took me through college, it was very outdated (had roll up/roll down windows 😩) and Frank helped get me into so More

by Dclark40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Taylor Ford responded

It's always sad to say goodbye to your first vehicle. However, we're grateful you allowed Frankie to assist you with your next one. I'm certain you'll receive a lot more compliments on your new one. Thank you for letting us be a part of your purchase.

April 11, 2018

Excellent service! My salesman Chris Baxter and business manager Cindy Roy are both awesome and a pleasure to work with. I will recommend them to my family and friends. More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindy Roy
Apr 13, 2018 -

Taylor Ford responded

Glad Chris B & Cindy R we're able to make your experience here at Taylor Ford awesome! Please let us know if there's anything we may assist you with in the future. Thank you for your business.

April 09, 2018

Friendly and helpful My experience with Taylor Ford and the salesperson Frankie Tucci was nothing short of exceptional. I took a long time to find a car, almost two months More

by kristielizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Taylor Ford responded

Congratulations on your first car ever! We are overjoyed that Frankie helped you through the process & took the time to make sure you were satisfied with your vehicle. Thank you for choosing Taylor Ford.

April 07, 2018

Can't trust service department Brought car in for service and car over heated on the way home. Radiator was empty so I put some water in it and took it to a different repair shop. H More

by Ryc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Apr 07, 2018 -

Taylor Ford responded

I have forwarded your comments to the Customer Relations Manager & she will be looking in to this matter & contacting you.

March 31, 2018

By Far My BEST Dealer Experience! When it was time to turn in my lease, I wanted to shop around for the best Ford dealer in my area...and guess what? Taylor Ford and my salesman Brent More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swiderski
Mar 31, 2018 -

Taylor Ford responded

I'm so happy you had a stress free experience with the purchase of your new vehicle. Also, that Brent & Mike were able to make your visit go smooth. Thank you so much for letting us know.

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