Tenvoorde Ford

new truck purchase George is a great salesman for as young as he is,Kolin was every helpful and honest . price wise we dont feel like got a great deal George is a great salesman for as young as he is,Kolin was every helpful and honest . price wise we dont feel like got a great deal More

Warranty Service Completed a warranty recall for the engine heater cable. Tenvoorde Ford completed the service as they said they would and it was appreciated. The serv Completed a warranty recall for the engine heater cable. Tenvoorde Ford completed the service as they said they would and it was appreciated. The service was finished in the time estimate given which was also appreciated. More

Oil Change Went in for a Simple oil change. Was then told I needed a new drive belt with no explanation and that it would cost over $300. Just a simple “You nee Went in for a Simple oil change. Was then told I needed a new drive belt with no explanation and that it would cost over $300. Just a simple “You need it replaced, here is the cost, we can do it now.” Now other explanation as to why it needed to be replaced. I declined and took it to my own personal mechanic. He looked he belt over and found zero cracks, or wear in the belt and stated he belt looked brand new. I called and talked to a manager and he stated that they go off recommendation not how it actually looks. Not at al impressed with the customer service and will never go back More

Great sales staff and a great dealership! Darin was a friendly and courteous salesman and very helpful, which made my experience at Tenvoorde very easy. The used car manager Chad! helped make Darin was a friendly and courteous salesman and very helpful, which made my experience at Tenvoorde very easy. The used car manager Chad! helped make the deal happen so I could get the truck I wanted for the price in my budget! I will recommend this dealership to my friends and family. P.s.....this is the 3rd vehicle we have purchased from Tenvoorde! More

No attention to detail. Went into get the “works” quick lane oil change coupon a few weeks back. Get appraised for new front brakes and one new rotator, also a left tie rod e Went into get the “works” quick lane oil change coupon a few weeks back. Get appraised for new front brakes and one new rotator, also a left tie rod end. With an alignment the estimate came to $800+. I bought the parts myself for under $120.00. Trying to charge $600 or so in labor alone is beyond ridiculous. Also she. I received my car back my paperwork was stamped “washed”, my car was not washed. When walking up to my car the hood was still ajar and I had to close it myself. And lastly my tire pressure was lower than before hand with fluids not being filled. My antifreeze levels were extremely low causing my car to overheat and causing myself personally to replace the thermostat within two weeks of bringing it into QuickLane. More

Great service Service I requested was done promptly. I sat in one of the waiting rooms and was greeted by several sales or other personnel. My car was given a free Service I requested was done promptly. I sat in one of the waiting rooms and was greeted by several sales or other personnel. My car was given a free wash and when finished, an employee escorted me to where to pay, and showed me where my car was parked. I was asked if I had any questions or concerns. More

Darin is great! Darin was great to work with! He was available for any questions I had. He made sure to check with other options for vehicles to find the best one for Darin was great to work with! He was available for any questions I had. He made sure to check with other options for vehicles to find the best one for us. He was patient with our schedules and I would recommend him to anyone looking for a new car. More

Great, Honest Service Been taking my vehicle to Tenvoorde for all of my servicing needs. They seem to be extremely fair and honest plus the shuttle service is A+ Been taking my vehicle to Tenvoorde for all of my servicing needs. They seem to be extremely fair and honest plus the shuttle service is A+ More

My new car Everyone at Tenvoorde Ford was very helpful when choosing my new vehicle. Dane Wenzel our salesperson was very understanding to what I was looking fo Everyone at Tenvoorde Ford was very helpful when choosing my new vehicle. Dane Wenzel our salesperson was very understanding to what I was looking for in a new car and helped me choose what I wanted. I have always been confident and pleased with this dealership and for its outstanding service department. More

Recall work Jamie was great to work with... kept me up to date as the day progressed. This loaner process has gotten a lot more complicated. Tenvoorde used to th Jamie was great to work with... kept me up to date as the day progressed. This loaner process has gotten a lot more complicated. Tenvoorde used to throw me a set of keys, now you are basically renting a vehicle. The person I scheduled the appointment should have done a better job explaining the loaner process to me and I would have declined the loaner. One more thing - your car wash is awful. Highly recommend customers to decline the car wash.. If you get your vehicle washed, you will end up having to take it to another car wash to complete the job. More