Tenvoorde Ford

Frustrating experience. 120,000 maintenance check. Numerous items needed work. They needed to order parts. Left my car with them 4 days and still not done. Got a loaner car f 120,000 maintenance check. Numerous items needed work. They needed to order parts. Left my car with them 4 days and still not done. Got a loaner car for another 3 days. When pick it up notice tires were not rotated even though they said it was done. I was able to prove they didn’t. Manager apologized and took some money off the bill. More

Great service! Friendly and helpful staff. No loaner car available but they were able to drive me home and pick me up when it was done, which was perfect. They coo Friendly and helpful staff. No loaner car available but they were able to drive me home and pick me up when it was done, which was perfect. They coordinated with Quick Lane for me to get oil change at same time so I could use coupon. More

Frequent repairs In the past year I've had to have frequent repairs, on my vehicle, but after ever visit they recommend some 1000$+ fix. 5 months after getting my brea In the past year I've had to have frequent repairs, on my vehicle, but after ever visit they recommend some 1000$+ fix. 5 months after getting my breaks & AC replaced for 1600 the block cracks and I'm out another 2000, 3 months later the clutch is going out for another 1600, but not to worry they also found another 400$ repair while they were at it to bring my total to an even 2000. I'm a full time college student and I've had to pay more in car repairs to this dealership than I have for tuition and textbooks. Don't make my mistakes, go somewhere else. More

Quick process and very helpful Darin was very helpful and answered all by questions in a timely fashion and made the process quick even when he had two customers sales at the same t Darin was very helpful and answered all by questions in a timely fashion and made the process quick even when he had two customers sales at the same time. More

great customer service They were very great and worked very hard to get my problem fixed. Barry worked with me to get one of very few problems I had with this car fixed. They were very great and worked very hard to get my problem fixed. Barry worked with me to get one of very few problems I had with this car fixed. Barry A Jensen was very nice. More

Oldest ford dealership We traveled all the way from ND looking for the perfect vehicle. A friend had told us about the “oldest ford dealership” & instantly we were intrigued We traveled all the way from ND looking for the perfect vehicle. A friend had told us about the “oldest ford dealership” & instantly we were intrigued. We were met at the door by a smiling face & an eager to please attitude. We couldn’t have asked for a better salesman, especially when you get pickled green beans. Darin sat us in the car and walked through everything it was equipped with. He also walked us through the FordPass app, which was a huge plus! I highly recommend coming here! More

Fantastic & Helpful Darin Ennen & Angie Johnson were fantastic to work with. When we met Darin we knew we were in good hands, and confident he'd work with us to find what Darin Ennen & Angie Johnson were fantastic to work with. When we met Darin we knew we were in good hands, and confident he'd work with us to find what we needed. Darin was very knowledgeable about each vehicle we were interested in. He put us in vehicles that matched what we were looking for both in make/options & price range. Both Angie and Darin were great at following up with us and helping us navigate test drives and letting us know when inventory we were interested in became available. More

Service on F-150 John was great to work with from start to finish. Kept me informed on what the mechanic found during the inspection and made suggestions on what neede John was great to work with from start to finish. Kept me informed on what the mechanic found during the inspection and made suggestions on what needed to be done vs what could wait until the next visit. And the customer shuttle service they offer is awesome! Thanks again team! More

Bad Experience Came in to puchase a truck after finding one we liked. First off-Alex, the salesman, was in a hurry to leave on Saturday afternoon. Was going to run n Came in to puchase a truck after finding one we liked. First off-Alex, the salesman, was in a hurry to leave on Saturday afternoon. Was going to run numbers and get back to us on Monday. While working on our “preapproved” financing for this truck...Alex allowed another salesman to sell it. I addition, Alex also misquoted a price on another truck. And speaking for another friend who was there that same day, for a vehicle expressed great concerns with how terrible the service was. After looking at vehicles for an hour and no salesman came to assist her in looking, she went inside and waited another 30 minutes with no help. She had to call them while there to get any help. In the end, she had to call her husband to come over because service was so bad. More

My last experience there was the best, the guys were great they took my truck,, it seemed they already knew what it needed so I felt comfortable trusting they were up to good things,, then the guys were great they took my truck,, it seemed they already knew what it needed so I felt comfortable trusting they were up to good things,, then they cleaned it up and gave it back to me. it was great! More