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Tenvoorde Ford
St. Cloud, MN
2,053 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,053 reviews
August 08, 2022
Great salesman I had to work with! Thank you Scott for checking up to make sure I was happy /satisfied with my new Jeep! Thank you Scott for checking up to make sure I was happy /satisfied with my new Jeep! More
by schuins
Verified Customer
July 30, 2022
I felt respected. Employees seemed to consider value of time. Mostly helpful. Lower stress level. Employees seemed to consider value of time. Mostly helpful. Lower stress level. More
by aamybwell
July 30, 2022
Tenvoorde Ford always provides great service! The staff are always friendly and were able to fix a noise problem I was having with my SUV that no other mechanic had addressed from another auto s The staff are always friendly and were able to fix a noise problem I was having with my SUV that no other mechanic had addressed from another auto shop. Now my SUV is running smoothly. Thank you! More
by JMMIKYSKA
July 30, 2022
We already had submitted prior reviews stating our issue of requesting a service and then charging us for a different one. Had a recall for over a year and never contacted us the part had been in. Then we of requesting a service and then charging us for a different one. Had a recall for over a year and never contacted us the part had been in. Then we used the pick up/drop off service, took all day and we had to make multiple calls to try and ensure we had a ride back to get our car. Service had fallen off. Some are very nice and helpful, other are condescending, almost insulting to our intelligence and rude. Done with Tenvoorde service and because of that, moving forward I will now buy all future Ford's from another Ford dealer. More
by brawler40
Employees Worked With
Unsure anymore
July 28, 2022
Airbag light issue. Did daignostics and couldn’t figure out the problem. Airbag light came on again so I have to bring it back in not even a week later Did daignostics and couldn’t figure out the problem. Airbag light came on again so I have to bring it back in not even a week later More
by jbeisenschenk
Employees Worked With
July 28, 2022
Our sales person George Hartley was outstanding! He went over & beyond to help us & was Very Polite! He went over & beyond to help us & was Very Polite! More
by BTGODDING
July 23, 2022
What I have learned about this Dealer’s Service Center is they are not proactive only reactive. They don’t do enough to make sure your vehicle is 100% mechanically correct. Must return at a different time they are not proactive only reactive. They don’t do enough to make sure your vehicle is 100% mechanically correct. Must return at a different time for each issue. Of the 3 employees list, my direct contact was with Barry. I don’t know who the other two are. More
by DALEROGHOLT
Employees Worked With
July 22, 2022
Thank you for being friendly and fair! It was a good experience! I will continue to return! It was a good experience! I will continue to return! More
by tammy.gerads
July 22, 2022
Excellent timely service. Professional and fast even though we were from out of town we were treated like locals. Professional and fast even though we were from out of town we were treated like locals. More
by randw45
July 17, 2022
Had a very positive experience at Tenvoorde Ford. Sam walked me through the process thoroughly. Sam walked me through the process thoroughly. More
by Ben
Employees Worked With
