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Tenvoorde Ford
St. Cloud, MN
2,052 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,052 reviews
June 24, 2022
Mike Asperhiem is the guy you want to see in the service department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like family and gets your vehicle in and out on a timely manner. Mike is a mainstay for me at Tenvoordes. The whole service department rocks. More
by dannel8900
Verified CustomerEmployees Worked With
June 24, 2022
Worst service ever took 4 times before diagnosed issue correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Ne correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Never used the words I’m sorry. Don’t follow through on phone calls and tell you it was a busy day. As a customer I’m sorry I don’t care if your busy with other cars after how many times does it take to become a priority. Would never recommend to anyone. More
by JOSH.KNEBEL
Employees Worked With
June 24, 2022
Staff keeps clients well informed, and effectively explains to clients the available options and prices. explains to clients the available options and prices. More
by trooper833
June 18, 2022
Sam was great dealing with on our purchase of our new F150. The process was quick, and the trade in value was top notch. F150. The process was quick, and the trade in value was top notch. More
by oldbuck2015
June 17, 2022
Barry Jensen is the most wonderful service advisor to work with. He always makes sure my needs are met and will suggest that I might also need an oil change. Barry always offers a shuttle ride and pick work with. He always makes sure my needs are met and will suggest that I might also need an oil change. Barry always offers a shuttle ride and pickup for me. He even goes out of his way to call me before the driver leaves to pick me up so I know that they are on their way. More
by JOANN.FELD10
Employees Worked With
June 16, 2022
We service four family cars and three company cars at Quick Lane for regular service and Tenvoorde Service center for and incidental services. Make sure you ask for Russ H and Mike A because they are exc Quick Lane for regular service and Tenvoorde Service center for and incidental services. Make sure you ask for Russ H and Mike A because they are exceptional, but have always been delighted on my way out the door! More
by john.stuck
June 15, 2022
they were very helpful and easy to work with it was a good experience by good experience by More
by TMEINZ4FISH
Employees Worked With
June 13, 2022
As a long time customer, I have noted that the employees are courteous, and efficient. The mechanics are skilled, and qualified for the job! After my appointment, I always feel that my vehicle is safer are courteous, and efficient. The mechanics are skilled, and qualified for the job! After my appointment, I always feel that my vehicle is safer, as I drive away from Tenvoorde. More
by JULIEGILYARD
Employees Worked With
Russ Hoeschen
June 11, 2022
Great experience. The workers were very helpful and kind when I visited. Everything was efficient and ran smoothly when I was there The workers were very helpful and kind when I visited. Everything was efficient and ran smoothly when I was there More
by tbreiden
Employees Worked With
Russ Hoeschen
June 10, 2022
I was pleased that I was able to wait and did not have to have an appt. Was nice that they let me know what should be upcoming repairs for the car. have an appt. Was nice that they let me know what should be upcoming repairs for the car. More
by TBWOLI
Employees Worked With
Russ Hoeschen
