
Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 364 reviews
Service went seamlessly. While I was disappointed in the short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. More
I recommend Thoroughbred Ford service to anyone. I was treated with care & my concerns were handled with care and importance. Tim understood & didn't try pressure me into any decisions. treated with care & my concerns were handled with care and importance. Tim understood & didn't try pressure me into any decisions. More
85000 mile tune up We called to schedule our tune up was able to take it over the same day and they finished everything up and we were able to pick it up later in the da We called to schedule our tune up was able to take it over the same day and they finished everything up and we were able to pick it up later in the day great job ! More
Oil change Your serve department is the best. Since Ford used to have a slogan Ford has a better idea why haven’t Ford step forward with this. With a lot of peop Your serve department is the best. Since Ford used to have a slogan Ford has a better idea why haven’t Ford step forward with this. With a lot of people putting cameras in their windshield why not have a USB port or 12V port available to plug into the back of the rearview mirror. That mirror has juice coming to it anyway to power it so why not have a place to plug in a camera so the cord doesn’t have to hang down. Just a thought. Thanks. Bo Hoskins. More
Excellent Service Without fail, every time I take my car in for maintenance, I am completely satisfied. The work is always done as stated, for a fair price and the car Without fail, every time I take my car in for maintenance, I am completely satisfied. The work is always done as stated, for a fair price and the car is always ready when promised. And - so far anyway - no ugly surprises! And all of it is done courteously! I love Thoroughbred and would recommend it to anyone! More
Awesome dealership/awesome staff. I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoro I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoroughbred Ford, he knows me by name and treats me like that I’m the only one that matters when he is dealing with me. He is very helpful and often times I have observed him helping others. I can’t say enough about this outstanding individual who works for a totally awesome dealership. More
Great dealer for service and sales. When I arrived at the dealership I was met promptly. The service was completed in a timely fashion. I think all involved in my visit should be comme When I arrived at the dealership I was met promptly. The service was completed in a timely fashion. I think all involved in my visit should be commended and even possibly a raise in pay. Very well done. More
Service No appointment. I stopped by for "The Works". I was greeted promptly and told it would take about 2 hours. I walked over to Hooters for lunch and rece No appointment. I stopped by for "The Works". I was greeted promptly and told it would take about 2 hours. I walked over to Hooters for lunch and received a call in 1 hour about my car being ready. Just another fat and happy customer. Terry More
Excellent service. Jon was courteous and kept me informed via text on the progress of my car repair as well as estimated completion time. Thanks very much. Jon was courteous and kept me informed via text on the progress of my car repair as well as estimated completion time. Thanks very much. More
Service Service representative Jalie was very nice. We just want to make sure when we bring our trucks up there the work we are paying for is being performed Service representative Jalie was very nice. We just want to make sure when we bring our trucks up there the work we are paying for is being performed. When we picked up the truck a gentleman not Jalie, asked if I wanted the truck washed and I said sure, the truck was brought around within a few minutes and they called my name but never washed the truck for me. I did not want to take up anymore time so I left. I would hope after oil changes the underneath would be wiped clean of any old dripping oil and I think it would be customary to wash each vehicle, thank you More