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Three County Volkswagen
Lyndhurst, NJ
2,006 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ.
Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium.
Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School.
What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,006 reviews
Verified Customer
Helpful November 11, 2023
I brought my car in to fix a misfire problem. They did not fix the problem but they still charged me $3,500 after four visits. After each visit they told me they fixed the problem but they lied, They did not fix the problem but they still charged me $3,500 after four visits. After each visit they told me they fixed the problem but they lied, the problem was still there every time. Horrible horrible place, do not bring you car here with any problems or they will over charge you and probably still not fix the issue. More
by mike3489
November 10, 2023
Friendly and polite staff. Good communication for scheduling the warranty repair and providing updates during the repair. Good communication for scheduling the warranty repair and providing updates during the repair. More
by Peter K
Employees Worked With
November 10, 2023
Great service department all around. The only place I trust to bring my vehicles for service. The only place I trust to bring my vehicles for service. More
by ry2010
November 09, 2023
Excellent experience, fast quick efficient, friendly Their prices are fair and their mechanics are professional, Their prices are fair and their mechanics are professional, More
by RRODRIGUEZ4966
November 08, 2023
The service center is thorough and responsive to questions. The office staff very knowledgeable and supportive questions. The office staff very knowledgeable and supportive More
by JBREA611
Employees Worked With
November 08, 2023
Courteous Knowledgeable staff Servicing my 2012 Passat almost eleven years. Great service and excellent people almost eleven years. Great service and excellent people More
by REDDYV01
November 08, 2023
Was very please with the outcome, they gave me options and didn't make me feel pressured on their service and process was speedy. Thanks Dino and Joe. and didn't make me feel pressured on their service and process was speedy. Thanks Dino and Joe. More
by SAMRIOS223
November 08, 2023
The shop is well run and the employees are very professional and nice. I recommend this dealership 100 percent. professional and nice. I recommend this dealership 100 percent. More
by RONJOYRAC
November 04, 2023
Dear Volkswagen I wanted to share my feedback regarding my recent experience with your dealership. Unfortunately, I must express my dissatisfaction with the services I received. Firstly, I was d regarding my recent experience with your dealership. Unfortunately, I must express my dissatisfaction with the services I received. Firstly, I was disappointed with the lack of follow-up from your team. After my initial visit and purchase of a vehicle, I was expecting some form of communication or follow-up to discuss further details . However, I never received any such communication. Moreover, during my visit to your dealership, a promise was made to address a specific issue or concern, but it was not kept. This discrepancy has left me feeling disheartened and frustrated. As a customer, I believe in open and honest communication, and I trust that your dealership values its customers' satisfaction. I hope you take my feedback seriously and use it as an opportunity to improve your services. Sincerely, Fatma More
by SAADFATMA
