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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,327 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,327 reviews

June 20, 2016

Sales The car buying process with Travis was a smooth one. He is polite, pleasant, non pushy and very professional sales person. More

by Mike10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kinnebrew
Jun 21, 2016 -

Tim Lally Chevrolet responded

We appreciate your input, Mike. It's great that Travis was able to help you and make sure the entire process went smoothly! Congrats on your new vehicle. Thanks for the 5 star review! Be well, Camille Parr cparr@timlally.com

June 17, 2016

2016,Silverado My husband was on the fence about getting a new truck. His old Silverado was acting up. So he called me and told me he was going to bring it home so I More

by Christine Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Jim "Z" Zabielski
Jun 21, 2016 -

Tim Lally Chevrolet responded

Thanks for your loyalty, Christine! We appreciate you being a part of our customer family. Glad we could help you and we want to wish you congratulations on your new 2016 Silverado. Enjoy! Be well, Camille Parr cparr@timlally.com

June 16, 2016

Great Experience This was my first time purchasing a vehicle from Tim Lally but I've always heard good things beforehand. The sale was quick and easy and the staff was More

by ACM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Robert Parr, Devin Lindsey
Jun 17, 2016 -

Tim Lally Chevrolet responded

Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as helpful and knowledgeable. Our staff are truly exceptional employees and we appreciate them for giving you a great experience! We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Respectfully, Camille Parr cparr@timlally.com

June 14, 2016

Very pleasant buying experience. I was in a tight spot, and Alex make the purchase able to happen. The process was clear easy and straigtforward. I definitely recommend him. Also, More

by Emb126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking the time to leave us a great review! Congratulations on your new car! We are pleased to hear Alex did a great job in assisting you in your purchase. We appreciate your recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call! All the best, Camille Parr cparr@timlally.com

June 13, 2016

Wonderful Experience This is our fourth time purchasing or leasing a vehicle from Tim Lally Chevrolet and every time it has been a pleasure. The staff are very friendly an More

by DaveB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Parr, Joe Zekanvovic, Jim "Z" Zabielski
Jun 14, 2016 -

Tim Lally Chevrolet responded

Dave, thank you so much for the great review of your experience at our dealership and especially with Joe, Jim and Robert. All of the employees appreciate your loyalty to Tim Lally Chevrolet. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Camille Parr cparr@timlally.com

June 12, 2016

Excellent and everyone was very courteous. Joe was a perfect gentleman and he was funny too. I am retired from inside sales and he is great with customers. Not too pushy and very helpful. I fou More

by cindybabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jun 14, 2016 -

Tim Lally Chevrolet responded

Thank you so much for this review! Joe and the entire Tim Lally Team are thrilled to hear that a sales veteran gave us this great feedback. We look forward to helping you again in the future. :) Best, Camille Parr cparr@timlally.com

June 10, 2016

Great Experience! I was looking for a 2016 2ss triple black Camaro and couldn't find any local so I called some out of state dealers. I spoke to about 5 dealers that ha More

by blapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2016 -

Tim Lally Chevrolet responded

We appreciate the review about your experience at Tim Lally Chevrolet. I am glad that Joey exceeded your expectations. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Camille Parr cparr@timlally.com

June 08, 2016

Amazing experience. I came in for an oil change and with the help of Joe Z. and Robert Parr, I left with a 2016 Chevy Trax. While looking around I was approached by a sal More

by Taylorsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jun 09, 2016 -

Tim Lally Chevrolet responded

Thank you for your perfect review. Congratulations on your new 2016 Chevy Trax! We're glad to have Joe and Robert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Kind regards, Camille Parr cparr@timlally.com

June 08, 2016

The Best Experience We Have Ever Had Purchasing A Car At first I wasn't looking forward to buying a car. But Tim Lally's employees changed that. I have never experienced customer service like my husband a More

by Bobbie Hollendersky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim "Z" Zabielski, Rogello Valdez
Jun 09, 2016 -

Tim Lally Chevrolet responded

Bobbie, thank you for your kind words about Tim Lally Chevrolet and our employees. Customer Service is our greatest priority here at the dealership, so we are glad to hear that we were able to give you the best vehicle buying experience possible. Kind regards, Camille Parr cparr@timlally.com

June 05, 2016

Great Experience Robert Cashmere was thorough, professional, knowledgeable and very kind. He answered all our questions and followed up when needed. The rest of the st More

by Beckman9103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cashmere, Holly Vansil, Tim Elliott
Jun 07, 2016 -

Tim Lally Chevrolet responded

It is wonderful to hear that Robert and our staff at Tim Lally Chevrolet were able to provide you with a great experience! Congratulations on your purchase! We really appreciate this feedback and we will share it with them. Thank you and please come back and see us again in the future with anything else you might need. Take care! Respectfully, Camille Parr cparr@timlally.com

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