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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,327 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,327 reviews

May 26, 2016

Excellent I have purchased 2 cars from Tim Lally and Devin Lindsey, both times I had a wonderful experience. Devin made sure that I was completely satisfied wit More

by China1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager, Devin Lindsey
May 27, 2016 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Devin and Jason. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Camille Parr cparr@timlally.com

May 26, 2016

outstanding! Holly even gave me some food! How thoughtful!!! Holly and Brenda were excellent in helping me out. I have dealt with Holly before and she is wonderful!! I was deciding between 3 different vehicles, More

by big ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
May 27, 2016 -

Tim Lally Chevrolet responded

Ray, we appreciate you taking the time to leave us a great review! We are pleased to hear Holly and Brenda did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Camille Parr cparr@timlally.com

May 26, 2016

Great My family bought cars from Tim Lally {then Mosher-Lally) fifty years ago and I'm happy to be able to continue the tradition. It was a pleasure to deal More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lally, Jim "Z" Zabielski, Travis Kinnebrew
May 31, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the great review of your experience at our dealership and especially with Travis! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 50 years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Best, Camille Parr cparr@timlally.com

May 25, 2016

Great experience. Bought a nice car within 4 days of contacting the dealership. This was my second card from Tim Lally. Traded in old vehicle. Everyone More

by G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Sincerely, Camille Parr cparr@timlally.com

May 24, 2016

My Experience Amazing! I met Joe Z and Tim Lally and they were very helpful, and he gave me my dream car that I have always wanted. I also got approved by a wonder More

by Christian275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
May 25, 2016 -

Tim Lally Chevrolet responded

Thanks for the 5 stars, Christian! We're happy that Joe and Rob were able to help you with your new car. We appreciate you choosing Tim Lally Chevrolet! Best regards, Camille Parr cparr@timlally.com

May 24, 2016

AWESOME!!!!! I would just like to say that Joey Hurtuk has sold me my last 2 vehicles and I'm proud to say that I would definitely recommend others to buy vehicles More

by Benjaminmc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit, Benjamin! Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business. Joey is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best regards, Camille Parr cparr@timlally.com

May 22, 2016

Awesome Service This is my second car purchased from Joey. He is always friendly and going above and beyond with any aspect of the purchase process. I would recomme More

by bxm01r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Joey could provide you with a second car buying experience that was just as good or better as the first! We appreciate your recommendation as well. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

May 22, 2016

Great!! Alex Reed was very helpful with explaining everything about the process of buying or leasing my car today. I would recommend Alex to everyone!! Everyo More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016 -

Tim Lally Chevrolet responded

Thanks so much for the wonderful compliments, Linda! We couldn't be more pleased to hear Alex described as helpful and knowledgeable. Alex is truly exceptional employee and we appreciate him for giving you a great experience! We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Warm regards, Camille Parr cparr@timlally.com

May 21, 2016

Great Car Buying Experience We have been loyal customers to Tim Lally for over 7 years. We have always received excellent customer service from all of the departments but particu More

by DeniseC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Tate, Jason Creager, Robert Pollard
May 22, 2016 -

Tim Lally Chevrolet responded

Denise, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Curtis, Robert and Jason were able to satisfy that. Thank you for your loyalty! Don't hesitate to reach out if you have any further questions or needs. Warm regards, Camille Parr cparr@timlally.com

May 21, 2016

awesome I talked to Brenda before driving almost 2 hours! What an amazing lady. She listened to everything I said. Well worth the drive. Will recommend More

by south2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 22, 2016 -

Tim Lally Chevrolet responded

Thank you for your comments and review! We are so happy to hear that you had a positive experience at our dealership and with Brenda, in particular. We will share your sentiments with her. Thanks for your recommendation as well. We hope to see you again in the future! Warm regards, Camille Parr cparr@timlally.com

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