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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,316 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,316 reviews

December 31, 2015

Fantastic person to deal with Joe Z. was fantastic to deal with. I want to thank him for helping my wife pick out her new 2016 Equinox. Joe Z. and Bo Hoober (finance) dealt with us More

by jan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Hoober, Joe Zekanvovic
Jan 03, 2016 -

Tim Lally Chevrolet responded

Thank you for the fantastic review, Jan! We are so happy to hear that we could make you feel like a part of the Tim Lally Chevrolet family. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to let us know. See you again soon! Camille Parr cparr@timlally.com

December 29, 2015

Valued me as a person Joe Z. showed that he really cared about my situation and my needs. He took time with my family. we actually met several times and also talked over More

by Madameltb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager, Tanika Jones, Lovisha Lattimore, Joe Zekanvovic
Dec 30, 2015 -

Tim Lally Chevrolet responded

Hi and thank you for your review. We’re very happy to hear that Joe was able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the buying experience as easy and stress-free as possible. We look forward to assisting you again. Take care! Camille Parr cparr@timlally.com

December 26, 2015

Amazing experience, happy customer! This was by far the best car buying experience I have ever had. Not only did Jimmy get me into the exact car I wanted but he got me out of my current More

by Jenhal1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Dec 28, 2015 -

Tim Lally Chevrolet responded

Thank you for the wonderful review, Jenhal! It’s quite an accomplishment to hear that Jimmy provided you the best car buying experience! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests! Camille Parr cparr@timlally.com

December 22, 2015

Ms. Brenda She was AMAZING even when I got discouraged she still was positive and help me get in to my new truck !!! I would be more than happy to recommend her More

by Abyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Dec 24, 2015 -

Tim Lally Chevrolet responded

Thank you for your review, Abyden! I'm very happy to hear that Brenda was of such help to you. Congratulations on your new Truck! Please let us know if there's anything else we can do for you. We hope to see you again! Camille Parr cparr@timlally.com

December 21, 2015

Joey Hurtuk is the man!! I went in to Tim Lally Chevrolet with no expectations of buying a vehicle. I just wanted to see what my options were if I decided to buy one. I met wi More

by jwheeler0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Warner
Dec 24, 2015 -

Tim Lally Chevrolet responded

Hi there! We appreciate you taking time to leave us a great review! We are pleased to hear Joey did a good job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to let us know! We look forward to seeing you back again in the future. Take care! Camille Parr cparr@timlally.com

December 20, 2015

Great Service/Awesome Experience I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interact More

by R.Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Curtis and the entire service department team ( I can't recall everyone's name).
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for the excellent review, Robinson! Matt and Curtis are key components of our team here at Tim Lally Chevrolet, and they will be very happy to hear about your comments. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Camille Parr cparr@timlally.com

December 18, 2015

My experience, Man, My Salemen was very very helpful. I enjoy the Dealership, Understand there moving, It's still very near. He has Patience, Very Timely Person. Will come again. Enjoy every bit of it. More

by cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Dec 21, 2015 -

Tim Lally Chevrolet responded

Hello and thank you for the review! We couldn't be happier that you enjoyed your experience here at our dealership and that Devin was there to provide you with a pleasant experience. Thank you again and congratulations on your purchase. Be sure to like us on Facebook to catch our latest specials! Camille Parr cparr@timlally.com

December 18, 2015

Awesome Experience Joe, Chad and Jason were AWESOME! This was the most pleasant car buying experience I've ever had and will buy my next car or truck here. All 3 provide More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Jason, Joe Zekanvovic
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your visit, Jerry! Our team works hard to keep our customers coming back to Tim Lally Chevrolet. Joe, Chad and Jason are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We will be sure to pass along this great feedback. We look forward to seeing you again and hope that you enjoy your purchase! Camille Parr cparr@timlally.com

December 18, 2015

Excellent job We traded in our third Tahoe (loved them all) to downsize to a smaller car. We rented the Traverse on vacation and really liked it. We met with Ale More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Creager, Finance Manager and Chad, Sales Manager
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent at Tim Lally Chevrolet, Lisa! It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was great! Alex is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again. Take care! Camille Parr cparr@timlally.com

December 15, 2015

Thanks Jim Z and Tim Lally Chevy My Son was looking to purchase his first car as a college sophmore. We reached out to Jim Z and although we were not able to get our first choice (New More

by Cj_CSU17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Dec 17, 2015 -

Tim Lally Chevrolet responded

Hello! Thank you for taking the time to write about your experience with us. I’m so happy to hear we were able to help find the perfect car for your son. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers! Camille Parr cparr@timlally.com

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