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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,321 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,321 reviews

November 08, 2015

Transmission computer We brought in the Chevy Cruze 2012 to find out what the check engine light was. We talk to a service professional Matt Nagy who helped me along the pr More

by Bman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
Nov 21, 2015 -

Tim Lally Chevrolet responded

Brian, we appreciate the time it took for you to leave us this wonderful feedback! It is great to know that Matt was of such help to you during your experience, and he is a valuable team member, indeed. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 08, 2015

amazing Joey hurtuk was very helpful. This is the second car we have bought from him. great personality. we will be coming back to work with Joey. More

by mad091311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you very much for taking your time to leave us a great review! Joey is a valuable member of our team and he will be excited to read your review. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Camille Parr cparr@timlally.com

November 08, 2015

very help full was polite help with looking to fined made you felt like you were home no pressure relaxing place help full to find the truck for me thank you so much Brenda milliner for your help More

by truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you giving us this review and 5-star rating. We want to create a relaxing atmosphere for all of our customers during their visit. Our customers come first no matter what the situation is, and we are happy you enjoyed your time at our dealership. We look forward to working with you again! Best regards, Camille Parr cparr@timlally.com

November 08, 2015

Extremely Happy with Tim Lally I went in to buy a new car and the service provided by Vidi Titas was second to none. He helped me with a car that was right for me and got me the bes More

by equinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for stopping by to leave this incredible review. Vidi is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 07, 2015

I needed a family vehicle I wanted a suv and went to several dealers to look around. I didn't see anything I like and the saleman where not helpful! I came to Tim lally and Joe More

by britt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Nov 08, 2015 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to write this great review. Congratulations on your 2016 Chevrolet Equinox! We’re ecstatic to know that Joe was of such help to you during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 07, 2015

Amazing customer service Everyone went above and beyond in their assistance in making a car purchase simple and enjoyable! I have purchased a vehicle from them before. I will More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanika Jones
Nov 08, 2015 -

Tim Lally Chevrolet responded

We love hearing from our customer so thank you for taking the time write this glowing feedback. It is gratifying to hear that you felt our team went above and beyond to provide you with a simple and enjoyable car purchasing experience. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 05, 2015

Great work! Joey and Holly were great. Joey took 1 look at me and knew my style after I told him my must haves. 1st 2015 Impala 2LZ he showed me I bought. They we More

by Darrius Linton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Holly Vansil
Nov 08, 2015 -

Tim Lally Chevrolet responded

Darrius, we appreciate the time it took for you to leave us this terrific feedback! We appreciate Joey and Holly and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs! Thanks again. Best regards, Camille Parr cparr@timlally.com

November 05, 2015

Eric and Curtiss My family and I have bought and serviced all our vehicles at Tim Lally Chevrolet. I think it is Awsome that you have two guys Eric and Curtiss working More

by Naynay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtiss Tate
Nov 08, 2015 -

Tim Lally Chevrolet responded

Renee, thank you for sharing this feedback with us and for continually choosing us for your automotive needs! Eric and Cutiss are valuable members of our team and they will be grateful to read the nice comments you left them. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 05, 2015

Looking for a family car from a caring dealership I previously owned a jeep Cherokee and it was an ok vehicle but then I found out I was pregnant. Turns out once you place a car seat in there is zero More

by Meganc2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil
Nov 08, 2015 -

Tim Lally Chevrolet responded

Your kind words are a reminder of exactly why we are in business. It's to try each and every time to exceed our customer's expectations and it's appears as though Joe and Holly have done just that! We have always had a family mentality here and always will. Just wait until you see how great your service experience is going to be! Thank you for the great review. Best regards, Camille Parr cparr@timlally.com

November 05, 2015

Found exactly what I was looking for. I came into Tim Lally Chevrolet and was instantly taken in by the staff as they went through each and every option I had, Not only Joe Ciammaichella s More

by kgrigoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lightner
Nov 08, 2015 -

Tim Lally Chevrolet responded

Thank you so much for your terrific review. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers’ needs are met. We thank you for choosing us, and hope to see you back here for your future automotive needs! Best regards, Camille Parr cparr@timlally.com

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