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Tim Lally Chevrolet
Warrensville Hts, OH
1,677 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,677 reviews
August 07, 2026
Convenient, Clean, and relaxed enviornment. My preferred dealership. Never a problem with service, communication. The cost of suggested repairs appears high but I imagine it's the sign of the t My preferred dealership. Never a problem with service, communication. The cost of suggested repairs appears high but I imagine it's the sign of the times. More
by RANDOLPH_HOLCOMB
Verified CustomerEmployees Worked With
Tracy, Ian
July 30, 2026
The entire process of the appointment was flawless. Car was taken in on time. Repairs were done with constant communication with the text messages on the stage that the Repair was in. Receive paperwork Car was taken in on time. Repairs were done with constant communication with the text messages on the stage that the Repair was in. Receive paperwork and left to a car that was Service to perfection. Thank you! More
by NUNNARIJ
July 27, 2026
No line waiting to check-in on arrival. Nice large waiting area, free coffee, quick service and on my way. I used earned GM Mastercard points for a free oil change. Nice large waiting area, free coffee, quick service and on my way. I used earned GM Mastercard points for a free oil change. More
by rkirsch
Employees Worked With
July 13, 2026
I have been going to Joey Hurtuk at Tim Laly for 15 years. Love this dealership. years. Love this dealership. More
by REEDLAURA35
July 08, 2026
Great service as always but not a nice service person ! He did not communicate with me at all! I came at 12:33pm and at 3:00pm I finally asked Ian when my car would be ready! He did not communicate with me at all! I came at 12:33pm and at 3:00pm I finally asked Ian when my car would be ready! More
by Pearliegirl123
Employees Worked With
Ian
June 29, 2026
No associated costs were explained before leaving my car for service. A loaner not being available when I had an appointment, and I’m leaving. 90k dollar truck is unacceptable. Upon completion, I couldn’t g for service. A loaner not being available when I had an appointment, and I’m leaving. 90k dollar truck is unacceptable. Upon completion, I couldn’t get any answers because the service rep left early and then was off the next day. I had to pay for a rental car 2 extra days because that person wasn’t at work which is ludicrous. I didn’t bring my truck to Rachel, I brought it to Tim Lally. That’s unacceptable. I shouldn’t have to wait til that person comes back to work to get answers, to know if my truck is ready, or know if I can pick my truck up. Total experience not pleasant More
by It’s me
Employees Worked With
Rachel
