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Tim Lally Chevrolet
Warrensville Hts, OH
1,318 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,318 reviews
July 31, 2020
I recently went to get my car fixed . TheyTold me “ good I recently went to get my car fixed . They Told me “ good news” we can’t find anything wrong with your car but we have to reset the computer .. you j I recently went to get my car fixed . They Told me “ good news” we can’t find anything wrong with your car but we have to reset the computer .. you just have to pay 140 for a diagnostic! Okay cool .. a week later I take a road trip and the same things is happening to my car .. over heating! I couldn’t make back to Cleveland to get my car repaired so I had to go to another Chevy dealership to receive the needed service . I want what I paid for the diagnostics refunded .. I’ve been calling for a week leaving messages with no answer ! Now I’m HOT ! More
by Riayanekenzie
Employees Worked With
Not listed
July 27, 2020
It was one of the best experiences I've had at a car dealership ever thanks to Devin Lindsey, and all the others that help me through their process. dealership ever thanks to Devin Lindsey, and all the others that help me through their process. More
by Imar82
Employees Worked With
Devin Lindsey
July 17, 2020
My Name Is Lisa And I Just purchased A 2017 GMC From Tim Lally Chevrolet With the Help ,Hard Work and Dedication From Devin Linsey When I Say Devin Put That Work In And Got Me Into The Ride That I Wanted Du Lally Chevrolet With the Help ,Hard Work and Dedication From Devin Linsey When I Say Devin Put That Work In And Got Me Into The Ride That I Wanted During This Process I was ready to give up But Devin Made it Happen Thank you Devin Your The Best!!! More
by lisaabrams
July 15, 2020
Matt Frost made the purchase of my 2020 Camaro a great experience. He is an excellent sales rep and helped me through every step and made the car buying process easy! This purchase was an online order and experience. He is an excellent sales rep and helped me through every step and made the car buying process easy! This purchase was an online order and he helped me design the car and make sure I got exactly what I wanted in the Camaro. He updated me as soon as he received any updates which was awesome. I would recommend you going to Matt Frost for help purchasing your next Chevrolet vehicle! Thank you Matt for all of your help! More
by BeatriceR.
Employees Worked With
Mathew Frost
July 14, 2020
I will never purchase another vehicle from tim lally or use its services, I been dealt unfairly by it service manager and I believe they are dealing monetarily for themselves and squeezing money erroneousl use its services, I been dealt unfairly by it service manager and I believe they are dealing monetarily for themselves and squeezing money erroneously out of its customers . I will tell anyone about my dealing with tim lally and I plan to do so clinton price. More
by Clint
Employees Worked With
Other Employees :
Service department manager , Stephanie Malfara, John Kuivila
July 11, 2020
Matt was extremely helpful. Not at all pushy. Matt/dealership made us feel like we were the only ones buying a car that day. Thanks Matt/dealership made us feel like we were the only ones buying a car that day. Thanks More
by Chriscross
June 22, 2020
I am unhappy I need to return my lease you’re saying there’s nothing I can do I just got it two days ago it is not the same vehicle they said it would be there’s stuff that’s not in it it was supposed t there’s nothing I can do I just got it two days ago it is not the same vehicle they said it would be there’s stuff that’s not in it it was supposed to be in it I need to return it what can I do I want my old vehicle back now More
by adam.racy
Employees Worked With
Mathew Frost
June 06, 2020
Was a good dealership at one time Worst dealership. Was good at one time, leased 2 cars from them, went back for a third, was there for 3 hours and got nowhere. We had Brenda a sales Worst dealership. Was good at one time, leased 2 cars from them, went back for a third, was there for 3 hours and got nowhere. We had Brenda a salesperson, and Henry a manager helping us. They didnt know what was going on. We filled out a credit app, waited 45 minutes then they came back saying we need to fill out a credit app. WE JUST DID THAT. So we decided to leave and upon us leaving they ran out and stood in front of our car to talk to us. Too late, will never deal with them again and told them that. Heres the kicker, a week later I get an email from someone else asking us to come in to turn in our lease and discuss options. More
by Gregory Peck
June 05, 2020
Matt was very attentive to all of my concerns and answered all of my questions. Also did a recheck of the suspension system before purchasing. answered all of my questions. Also did a recheck of the suspension system before purchasing. More
by bellkim02
