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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,318 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,318 reviews

October 01, 2018

Awesome Experience Wonderful people to work with! Very honest and very helpful, I couldn’t ask for any better service! They got me into a car I loved with a price I love More

by cydneytyrpak
Recommend Dealer
Yes
Employees Worked With
Mathew Frost, Mark Clark
September 30, 2018

Anthony was great! He gave me what I asked for and was never pushy or aggressive. He actually did not act like a sales person. It was like a conversation. Even when aski More

by Kimberly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Parr
Oct 01, 2018 -

Tim Lally Chevrolet responded

It's delightful to know that Anthony was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Camille Parr cparr@timlally.com

September 30, 2018

BRUCE MYERS YOUR TIM LALLY! BRUCE MYERS YOU ARE TIM LALLY, THIS IS THE 2nd VEHICLE WE'VE PURCHASED.HAPPY TO HAVE YOU AS OUR PERSONAL SALESMAN. ERNEST & ADRIANNE RUFFIN More

by ruffin,ernest&adrianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this review. Bruce’s sales excellence is always consistent, and I’m glad your experience with him supports that. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Camille Parr cparr@timlally.com

September 29, 2018

New Truck I stopped in for service with my truck to get an oil change. I walked around the parking lot and am now leaving with a new truck. More

by BeardedLamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for the great review and congratulations on your new truck! Please come visit us if you need anything else, be it service or sales. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

Truck shopping I was looking for a new truck stopped in and Chris set me up with a good truck and mark assisted with a fair price on a 2018 Silverado, now I ‘m drivi More

by Glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brickel, Mark Clark
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

Joe Z. Is awesome! I purchased my car 8 months ago from Joe Z. He made the process easy and fun! Everybody from Tim Lally is so friendly and kind- what a great experienc More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Robert Parr, Kam Wong, Mark Clark
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

Great job Chris was very patient and understanding with the situtation. He did a great job of presenting the value of the car and services. Kam was great at exp More

by Milo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for your wonderful feedback. At Tim Lally Chevrolet, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

My best car buying experience! I went in to Tim Lally on a whim, just because I was in the area, looking for a Chevy Volt. Matt "Johnny Bravo" Frost (ain't he pretty?) really helped More

by CapnQuirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Mathew Frost
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you so much for this wonderful feedback! It's fantastic to know Matt helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Camille Parr cparr@timlally.com

September 27, 2018

Great service Very friendly staff. This was my second vehicle I purchased from them and will definitely return when I need another. We were in and out in a good amo More

by Jayco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Camille Parr cparr@timlally.com

September 26, 2018

Nathan is the best! Go to tim Lally Nathan was easy to work with and great. Got me the car i wanted at a price i could afford! When you come here ask for Nathan! Thank you Tim Lally! More

by Lally123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NATHAN MROWCA
Sep 27, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with Nathan. Please let us know if we can help you with anything else. Sincerely, Camille Parr cparr@timlally.com

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