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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,305 reviews

June 16, 2018

Great Experience! I had a wonderful car buying experience! A+ on everything from enormous selection of vehicles to helpful, knowledgeable and courteous staff. I would More

by DRapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Frost
Jun 18, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Camille Parr cparr@timlally.com

June 14, 2018

EXCELLENT CUSTOMER SERVICE BRENDA MILLINER WAS VERY HELPFUL AND COURTEOUS WITH US ON PURCHASING OUR VEHICLE. SHE IS A HARD WORKER AND VERY POLITE AND MADE SURE WE WERE SATISFIED More

by Shawn don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner
Jun 18, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Camille Parr cparr@timlally.com

June 13, 2018

Fantastic Henry was great at getting the deal done and of course being really friendly made the experience that much better. Came in there looking for a differe More

by Mattvisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Camille Parr cparr@timlally.com

June 12, 2018

customer service and sale Courteous, friendly, and effective service closed the deal. I was completely pleased with the service and would highly recommend to others.(I was very More

by norms chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

June 08, 2018

Great place to buy any vehical from Great customer service. Our salesman was excellent and help with all our needs !! Would recommend to everyone to shop here. Will be purchasing our nex More

by Readthelore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brickel
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Camille Parr cparr@timlally.com

June 08, 2018

Excellent Customer Service, Thanks again Henry Thanks again to everyone at Tim Lally Chevrolet! This is my second new car purchase from them, both were Chevy Equinox. Henry Jablonski helped me re More

by AmandaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Camille Parr cparr@timlally.com

June 07, 2018

Truthful understanding caring and great 😘❤️❤️❤️ Went in for a used cheap car and came out with a used/new car she wouldn’t let me stress out and was understanding and listen to my want and needs a More

by Msnitra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Hunter ,brad similar,Susan Rubin , Robert Parr, Kam Wong
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

June 07, 2018

Thanks Vidi! This was my first time buying a new car and Vidi made the process very easy. I got a great deal and am very happy with my new car. More

by Jenny725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Camille Parr cparr@timlally.com

June 07, 2018

Best Car Buying Experience I have Ever Had Words cannot begin to describe the professionalism and efficiency that Chris, Jose, and Alex provided me. No detail was missed. Everyone I dealt with More

by KevinK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose And Alex , Chris Brickel
June 03, 2018

Great buying experiance John Kuivila worked hard to make sure the deal was good and I was satisfied in all aspects. He went above and beyond what I expected. Overall a grea More

by Bill A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuivila
Jun 04, 2018 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

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