
Tim Lally Chevrolet
Warrensville Hts, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,305 reviews
They will work a deal that’s best for you and your family Very clean place the people are friendly and they are willing to work with you. Could do a better job putting you in the vehicle you want. I was not r Very clean place the people are friendly and they are willing to work with you. Could do a better job putting you in the vehicle you want. I was not really sure that the vehicle I left with is what I really wanted. Credit issues and finances held me back but 3yrs ago I got the exact deal and car I wanted. More
Service Department is Awful! I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was told that it had not even been worked on yet. I tried each day to call and each time was either placed on hold or transferred to generic voicemail. It is impossible to even get in touch with a service representative to see what is going on. This is the worst service experience I have ever had at any dealership. More
Tremendous experience Today was extremely successful walked in and was greeted and taken care of with tremendous service. I only went to look but also knew in the back of m Today was extremely successful walked in and was greeted and taken care of with tremendous service. I only went to look but also knew in the back of my mind I wanted to maybe wait another month or two or when the opportunity presented itself sooner than later and I got more than what I was looking for and then some.. I felt extremely thankful for my salesman and the other employees I would recommend Tim Lally to anyone! My salesman was so patient and awesome all around! More
Great People, Great Service I highly recommended shopping at Tim Lally first. It'll be the only place you need to stop at. I've bought four vehicles here over the last several ye I highly recommended shopping at Tim Lally first. It'll be the only place you need to stop at. I've bought four vehicles here over the last several years. Always a good experience. My sales guy, Matt Frost, was awesome. He was always so kind, polite, and respectful. Never did he try to pressure me into anything I didn't want. I told him what I wanted in for my most recent purchase and he delivered. I'll enjoy my Jeep for a few years until I get ready to trade it. More
New purchase I had the pleasure of working with Mz. Brenda on the purchase of a new Silverado 1500. She took great care of me to insure that I received every disc I had the pleasure of working with Mz. Brenda on the purchase of a new Silverado 1500. She took great care of me to insure that I received every discount that I could and the absolute best rate (0%) that my credit could get me. I am super happy about my purchase and I would highly recommend you see Mz. Brenda for your next new or used purchase. More
Helpful and efficient I went to Tim Lally to talk about returning my lease in a few months. I ended up leaving in a brand new AND better vehicle at a great price. Joe Z lis I went to Tim Lally to talk about returning my lease in a few months. I ended up leaving in a brand new AND better vehicle at a great price. Joe Z listened to what I wanted and then delivered. The entire experience was efficient and I was able to get out of there and enjoy the rest of my day. I would recommend Tim Lally to any friends or family without hesitation. More
Survey Ma. Brenda was awesome and very knowledgeable about everything! I highly recommend her and his dealership!!! I love My new Chevy Malibu. I will Be bac Ma. Brenda was awesome and very knowledgeable about everything! I highly recommend her and his dealership!!! I love My new Chevy Malibu. I will Be back More
Easy Transaction for Someone Who Lives 1,400 Miles Away I recently purchased a pre-owned vehicle from John Kuivila at Tim Lally Chevrolet. I found the car online and sent in a request for information on th I recently purchased a pre-owned vehicle from John Kuivila at Tim Lally Chevrolet. I found the car online and sent in a request for information on the car. The response was very quick. I spoke to John on the phone and he went through the condition of the car, and sent a video follow up. We made a conditional deal over the phone. I live in the West and flew out to review the car and complete the purchase. John offered to pick me up a the airport and take me to the dealership. It was great customer service. Overall, it was a excellent transaction and easy to complete. More
Not a trustworthy company I purchased a vehicle almost 7 months ago. They sold me a 2012 Chevy Malibu and said it was pre-owned certifies. Since I had it I had nothing but susp I purchased a vehicle almost 7 months ago. They sold me a 2012 Chevy Malibu and said it was pre-owned certifies. Since I had it I had nothing but suspension issues with it and now my coolant is leaking. Brakes are warped. They first told me my brakes was messed up. Until they found out my warranty covered the brake systems. They didn’t want to fix them. So when I went back to get them fixed. They said they were new. I have the paperwork to prove it and they gave 2 different quotes and diagnosis’s once they realized my brakes were under warranty. Plus they have me paying for a pre- owned certified car that was never certified thru GM or Tim Lally. They are liars and falsify documents to get a sale. They took advantage of my situation. I filed a complaint with the Better business bureau and they still haven’t replied to the complaint. My next step is to call the news. Show my documents which doesn’t follow up with what I’m paying for. Don’t trust them. Make sure you check your documents very Good before driving off. Especially for a pre-owned certified car. More
Excellent Joey did an excellent job taking care of all of our needs. We were able to complete the deal via phone & email as we were an out of state buyer, on a Joey did an excellent job taking care of all of our needs. We were able to complete the deal via phone & email as we were an out of state buyer, on a Corvette no one else had. Great experence! More