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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,305 reviews

May 31, 2018

They will work a deal that’s best for you and your family Very clean place the people are friendly and they are willing to work with you. Could do a better job putting you in the vehicle you want. I was not r More

by Kwg1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 31, 2018 -

Tim Lally Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Camille Parr cparr@timlally.com

May 31, 2018

Service Department is Awful! I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was More

by CavsFan2018
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
courtney
Jun 01, 2018 -

Tim Lally Chevrolet responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Sincerely, Camille Parr cparr@timlally.com

May 30, 2018

Tremendous experience Today was extremely successful walked in and was greeted and taken care of with tremendous service. I only went to look but also knew in the back of m More

by Tbrown2394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATHAN MROWCA
May 30, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Camille Parr cparr@timlally.com

May 27, 2018

Great People, Great Service I highly recommended shopping at Tim Lally first. It'll be the only place you need to stop at. I've bought four vehicles here over the last several ye More

by lswindol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Frost
May 31, 2018 -

Tim Lally Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Camille Parr cparr@timlally.com

May 24, 2018

New purchase I had the pleasure of working with Mz. Brenda on the purchase of a new Silverado 1500. She took great care of me to insure that I received every disc More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 24, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

May 24, 2018

Helpful and efficient I went to Tim Lally to talk about returning my lease in a few months. I ended up leaving in a brand new AND better vehicle at a great price. Joe Z lis More

by Britt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanovic, Kam Wong, Mark Clark
May 23, 2018

Survey Ma. Brenda was awesome and very knowledgeable about everything! I highly recommend her and his dealership!!! I love My new Chevy Malibu. I will Be bac More

by Taylor Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner
May 24, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Camille Parr cparr@timlally.com

May 20, 2018

Easy Transaction for Someone Who Lives 1,400 Miles Away I recently purchased a pre-owned vehicle from John Kuivila at Tim Lally Chevrolet. I found the car online and sent in a request for information on th More

by lotushunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuivila
May 22, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that oiur team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

May 17, 2018

Not a trustworthy company I purchased a vehicle almost 7 months ago. They sold me a 2012 Chevy Malibu and said it was pre-owned certifies. Since I had it I had nothing but susp More

by Mz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Case
May 31, 2018 -

Tim Lally Chevrolet responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Sincerely, Camille Parr cparr@timlally.com

May 17, 2018

Excellent Joey did an excellent job taking care of all of our needs. We were able to complete the deal via phone & email as we were an out of state buyer, on a More

by Scott1264
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

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