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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,321 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,321 reviews

June 30, 2018

Awesome Brenda is so helpful and a great person to come to purchase a car she helped find the perfect car for me and my budget. More

by Nadia0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
Jul 02, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

June 29, 2018

TIM LALLY CHEVROLET 'S TV COMMERCIAL IS FOR REAL!!! I was really impressed by my experience at Tim Lally's Chevrolet.. The entire staff was very nice, I felt welcomed from the time I stepped into you More

by gerriellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Brenda Milliner, Mark Clark
Jul 02, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that oiur team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

June 26, 2018

TOTAL PROFESSIONALISM!!! EXCELLENT STAFF/GREAT TEAMWORK!! From the time Kevin greeted us, until I signed my last document, my family and I were treated like Royalty! Thank you EVERYONE! SO HAPPY! More

by IrisBolding63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Williams , Kam Wong
Jul 02, 2018 -

Tim Lally Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Camille Parr cparr@timlally.com

June 26, 2018

Enjoyable experience. I haven't had to shop for a car in years and Mathew made this trip a very easy and painless process. Susan from Allstate was amazing and Kam in financ More

by Carmiss823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Rubin, Kam Wong, Mathew Frost
Jun 27, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

June 23, 2018

John Kuivila = Excellent Salesman John Kuivila was the reason we purchased a 2018 TRAX. John listened to what we were expressing in a purchase of a car. He was honest, trustworthy an More

by Shaye58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuivila
Jun 23, 2018 -

Tim Lally Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Camille Parr cparr@timlally.com

June 22, 2018

Excellent Experience! Chris Brickel was our salesman and he was awesome! He was helpful, upfront, honest, and funny! Everything you would expect from an ex-Marine (minus More

by kyloren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel, Mark Clark
Jun 23, 2018 -

Tim Lally Chevrolet responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Camille Parr cparr@timlally.com

June 16, 2018

Great Experience! I had a wonderful car buying experience! A+ on everything from enormous selection of vehicles to helpful, knowledgeable and courteous staff. I would More

by DRapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Frost
Jun 18, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Camille Parr cparr@timlally.com

June 14, 2018

EXCELLENT CUSTOMER SERVICE BRENDA MILLINER WAS VERY HELPFUL AND COURTEOUS WITH US ON PURCHASING OUR VEHICLE. SHE IS A HARD WORKER AND VERY POLITE AND MADE SURE WE WERE SATISFIED More

by Shawn don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner
Jun 18, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Camille Parr cparr@timlally.com

June 13, 2018

Fantastic Henry was great at getting the deal done and of course being really friendly made the experience that much better. Came in there looking for a differe More

by Mattvisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Camille Parr cparr@timlally.com

June 12, 2018

customer service and sale Courteous, friendly, and effective service closed the deal. I was completely pleased with the service and would highly recommend to others.(I was very More

by norms chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

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