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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.6
500 Reviews

500 Reviews of Tim Lally Chevrolet - Service Center

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September 07, 2025

Everyone is very friendly, professional, and very efficient. I tell everyone I know to stop out! More

by VONNIE1079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

My husband waited for almost 2 hours for this oil change. Arrived at 3:30 per our appointment and did not leave until 5:30. They did not do the tire rotation in the service due to a missing lug nut? How does More

by autumnleigh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

May followed up on work being done with the vehicle and answered any questions about repairs. More

by au44124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Very good service very good service and everything very professional very good service and everything very professiona More

by camacho9072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Very comfortable with Matt. I'm just not 100% sure about the document integrity of the service techs. I'm on the fence about whether I'll return. More

by WJDANIELS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

I shouldn't have to right anything if I don't want to. Did a great job More

by JSCHNEIDERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

I’ve been dealing with Tim Lally Chevrolet for a long time. Very professional, friendly, caring, and customer service is outstanding! More

by Redbone216
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

The entire staff are very professional and very Friendly. I would highly recommend them for service. More

by Flowerlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Very friendly and professional. He kept me very informed about the job. Thank you for your service More

by astar4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Communication was not the best had to check in to get any updates on the car. More

by Hsjdnhdjdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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