Back

Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
249 Reviews

249 Reviews of Tim Lally Chevrolet - Service Center

Sort by
May 09, 2018

Great service and sales group! Brenda Milliner Brenda is the best! She worked a great leasing deal for us, and subsequent service has also been exceptional. She will work with you while making the More

by Kimlaw662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the service staff!, Brenda Milliner
April 27, 2018

Great quality when I go to Tim Lally the greeting is friendly and I feel welcomed. The workers and service is spot on. I recommend Tim Lally More

by Micj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Curtis Tate
April 26, 2018

Tire pressure to purchase Great service along with a friendly and personable attitude. A good sales person. I came to check tire pressure and quite willingly purchased a car. More

by Allenina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner
April 21, 2018

A+ service Went in for an oil change and came away purchasing my previously leased car. Thanks to Brenda and Kam for making the switch so pain-free. Go see Brend More

by smessam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
January 12, 2018

Help when needed most In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After More

by Happy gmc owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon gelman/darren klimek
December 02, 2017

I like taking my GM cars to Tim Lally. I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At L More

by JPB7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Tim Lally Chevrolet responded

It is wonderful to hear that our staff at Tim Lally was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Camille Parr cparr@timlally.com

November 17, 2017

A Bit Surprise Came in for an oil change and was informed by Steven Liska I needed a complete brake job. A little bit surprise, I requested to see what needed to More

by malibu, marti05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Liska, Jeff Kapel
Nov 20, 2017 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

November 01, 2017

Vehicle cleaning Thanks goes to my service advisor Stephanie Malfara with great assistance and very pleasant attitude every time I grace her presence - You are a treas More

by Rachel Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Malfara
Nov 01, 2017 -

Tim Lally Chevrolet responded

Rachel, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Camille Parr cparr@timlally.com

October 10, 2017

Recall Staff was very nice and polite everybody did a wonderful job had a nice selection of things to occupy your time while waiting which wasn't very long More

by Aggie Milliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Malfara
Oct 11, 2017 -

Tim Lally Chevrolet responded

Aggie, we are so glad we could take care of all of your needs at Tim Lally. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Camille Parr cparr@timlally.com

September 06, 2017

service check-in she was very helpful on getting my Cruze oil-change and told me it need other service also answered questions on my future purchase of a chevy equinox More

by MICHELLE ZIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Malfara
Sep 07, 2017 -

Tim Lally Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Camille Parr cparr@timlally.com

...
20
...