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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.6
460 Reviews

460 Reviews of Tim Lally Chevrolet - Service Center

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June 29, 2025

My van was there for 6 hours and I had to call to de if it was ready at 3:30 after dropping it off at 9:00 only to find that nothing had been done to fix my van problem.And Shawn wanted to take my van back More

by DIXONMONDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I find them very professional and friendly. The staff is very knowledgeable in what they do More

by dendively72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Tim lally Chevrolet has been a great experience from sales to the service team. I’ve never experienced a dealership that if they make a mistake they are quick to fix or resolve the problem (s) I will c More

by R.ORTMAN1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Needs more human communication on updates and status, they take text-based communication too far More

by hamm813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Matt Nagy is a real asset to Lally Chevrolet. he explained everything that was done for the recall. More

by CULJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Rachael and Jeff took very well care of me. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. More

by LIPPER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Everything went well and no issues to report. Rachel Rininger handled everything perfectly and professionally. More

by BLYNN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Everything went great, i’ve dealt with Tim Lally before in the past. I had one issue in the past. And that was taken care of better than I expected. In this moment in time, I have no problems with Tim Lall More

by JOETTA1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Always professional and welcoming. A relaxed environment while you are waiting on your vehicle to be serviced. Always comfortable having my vehicle serviced here. More

by RANDOLPH_HOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I have been bring my cars to Tim. Lally for a while .I have older vehicle and I am always pleased with the quality of service I receive from the door to the counter .I thank everyon More

by HUGGINS115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.