Tim Lally Chevrolet - Service Center

Always a pleased with the service I received and I mean always never disappointed at all always never disappointed at all More

This started before Christmas 2024 I was told it was a minor engine issue they could fix right after Christmas. Got it fixed and got it back on a Tuesday and the engine light was back on by Friday. I brou minor engine issue they could fix right after Christmas. Got it fixed and got it back on a Tuesday and the engine light was back on by Friday. I brought the following Wednesday and it was there for two weeks because I was told the whole engine needed to be replaced. I have children and I also work. I was told there were no loners available but I could get a rental and Tim Lally would reimburse me. No one called to give me updates I had to call and ask for them, no one called to let me know a loner was now available. I spent over $1,000 on a rental and it’s not guaranteed I will be fully reimbursed. I also worked with Ben and he was helpful at first but then I would call ask to speak to him and no answer. I left voicemails for a return call and never received one. I’m very disappointed with the service. My dad has bought 3 cars from this place and I have never something like this. More

Great experience as usual! Went in to get a covered part fixed and was out in an acceptable time. Went in to get a covered part fixed and was out in an acceptable time. More

I always had a great experience at Tim Lally's dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! More

I never spoke to her so I can’t give her a rating. Other than that I this is a great dealership. Other than that I this is a great dealership. More

courteous and professional, didn't have an appointment,but no problem and service was very fast appointment,but no problem and service was very fast More

Bill Paolella is the BEST! Ask for him and you will be happy you did! Ask for him and you will be happy you did! More

I had to wait at least a half an hour before I was acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service dept and have Rachel she is very unpleasant.They do not put paper mats in the car anymore either.The dealership part is awesome. I have been dealer many years with them. More

I was Extremely Happy with my Salesman Joey Hurtek! ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the da ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the day it came in! Joey in My Opinion is the example of what service should Be today! I will recommend anyone to come and see him to purchase or lease a car! Joey deserves a Big Raise! And Salesman of The Year!!! More

Rachel was a horrible rep. Didn’t explain my car estimates. Just sent me an email to accept. Horrible job Didn’t explain my car estimates. Just sent me an email to accept. Horrible job More