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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
210 Reviews
Call Service Center (877) 741-8041

210 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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October 17, 2023

Comfortable waiting area, they saw me there with my 2 young kids and was able to get me in and out for my oil change in 30 minutes. More

by stephanieee22668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

October 16, 2023

You're the best,and yes when am ready to get a car you be the first one in mind! More

by lkimballva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

October 14, 2023

I walked in with an urgent need/service. They squeezed me right in & completed my service in a timely manner! More

by kodiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boona
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Oct 16, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 11, 2023

Amber was very helpful with assisting in getting the issue resolved and was also able to facilitate a phone call to a third party (capital car audio) regarding the issue. We were able to fix the problem More

by smannion1114
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad Amber was able to help, and we hope to see you again!

October 08, 2023

Had good service tech that I spoke with very knowledgeable very helpful and got the job at minimum cost very satisfied More

by Jsb1interiors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop manager?
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Oct 09, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

October 04, 2023

Sold me a truck knowing had bad intake and part would be backordered for months and months. Feel lied to. First service way to expensive. Will only go there for warranty work. More

by narducci3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 03, 2023

I needed an oil change and tire rotation. They’re close to where I live. Dropped off in the morning and was done within a few hours. Price was about what I was expecting. More

by Brinsus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that Amber was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

September 26, 2023

Friendly and great service Always great service and friendly atmosphere and was able to get my vehicle back within 24 hrs. More

by Gail Gilman
Recommend Dealer
Yes
Employees Worked With
William Pike
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Sep 26, 2023 -

Gail Gilman responded

Thanks for great service and quick service

Sep 26, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, Gail, and for taking the time to leave us this wonderful feedback!

September 25, 2023

Was friendly and did well selling me a truck and service was good pricing was fair More

by Skoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim's Truck Capital & Auto Sales, Inc.

September 22, 2023

They said I needed a ton of work done to a car and I didn't need any of it More

by rick.forest
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Matt Kostiew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience, Rick, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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