Tom Ahl Family of Dealerships
Lima, OH
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I was in the market for a newer Jeep Commander and saw a beautiful 2010 at this dealership. I live in Columbus, and most of the work was done over the phone with Bill Hoffman. He made the deal very easy for beautiful 2010 at this dealership. I live in Columbus, and most of the work was done over the phone with Bill Hoffman. He made the deal very easy for me and I did not regret the 1.5 hour drive to the dealership. I received an outstanding deal on my new Commander, was offered a fair trade in value for my 2008 Commander. Bill made buying this vehicle one of the most easiest I have ever purchased. Thanks everyone! More
Great inventory of low mileage, great condition, late model autos. This is a family owned dealership where two generations of the Ahl family is an active part of daily operations. Tom Ahl (dealership o model autos. This is a family owned dealership where two generations of the Ahl family is an active part of daily operations. Tom Ahl (dealership owner) takes the time to meet customers; make no mistake, even though this is a family dealership it's not small time. My salesperson, Trevor Howery, was broadly knowledgeable on a wide variety of different makes as well as had a great knowledge of what cars are on the lot. He was friendly, professional, likeable, laid back (no pressure) and patient as I considered three different makes and changed my mind after one test drive. The business manager, Mindi, was great in helping me get financing and make wise decisions about extended warranty, no pressure, just honest facts presented in an easily understandable manner. I drove two hours from Columubs because of the inventory. Closed the deal start to finish in less than one hour after I decided on the vehicle I wanted. I would rate this as my best car buying experience ever; even better than Carmax. Definitely worth my drive from Columubs. More
If anyone is in the market for a new vehicle see Bill Hoffman at Tom Ahl's Chrysler, Dodge, Jeep in Lima. Tom Ahl's prices beat about everyone and his sales team is superb! Their financial manager, Jer Hoffman at Tom Ahl's Chrysler, Dodge, Jeep in Lima. Tom Ahl's prices beat about everyone and his sales team is superb! Their financial manager, Jeremy, worked with with our bank and saved us .59% on our interest rate. Tom Ahl even spent time on the floor speaking with customers and making us feel very welcome. It was a the best car buying experience I have ever had. More
This is the tale of a potential horror story with a happy ending. My wife Sandy and I are on vacation in our 2011 Sonata Limited with 27900 mi when stoping for gas the car wouldn't start. Now for the second ending. My wife Sandy and I are on vacation in our 2011 Sonata Limited with 27900 mi when stoping for gas the car wouldn't start. Now for the second time (1st at 9500mi)the brake switch failed (12.00 retail part)and we had to be towed to dealer Tom Ahl at 1:30pm. Tom Ahl's service advisor Adam Booms was was very gracious an worked us into his schedule so as not to disrupt our vacation. The switch was fixed and we asked to have car serviced while there. A problem was found with the right front brake and rotor. The service tech Eric Ream was very observent. This car has been to Larry Miller dealership in Phoenix at least THREE times for a break noise....answer was all Hyundai's have a break noise. So we drove it. After replacing rotor and brake pads all is well!!! much to our surprise there is a chunk of foreign material from factory in the middle of of the brake pad. Now to fight dealer (Larry Miller-Phoenix) and Hyundia for warentee work. We were so happy with Adam and Eric they worked diligently to get us back on the road at 5:30 pm, so we could continue to PA to see our family there! This is what a dealership should be like!! More
I felt like they really valued me as a person and my business. They offered me the best deal of any dealer in the general area, this was a huge plus for me. Even after the sale they treated me great, business. They offered me the best deal of any dealer in the general area, this was a huge plus for me. Even after the sale they treated me great, I would recommend them to anyone who's in the market for a vehicle. More
The best car buying experience I've ever had! I started my process on the internet and the responsiveness of the Ahl team was incredible. From the time I contacted them, it took less than 48 hrs. to be in my process on the internet and the responsiveness of the Ahl team was incredible. From the time I contacted them, it took less than 48 hrs. to be in our new car. Josh Bosely was the perfect combination of professionalism and friendliness. Never pushy, he was ready with everything I needed. I live over an hour from the dealership and having nailed down the kind of car I wanted (Chrysler Pacifica), I thoroughly researched every Chrysler dealership in my area and Pacifica within 75mi.(probably 25-30) I could find. I have no doubt that I bought the optimal lowest mileage/newest model combination and saved at least $3000. The financing was iffy in my mind but, that was no problem and Mindy secured a rate half of what I expected. I came away knowing that when I buy my next vehicle Tom Ahl and Josh Bosley is where I will go. More
Good experience, I love my car. The only thing I would have liked was a full detail before taking it home. Other than that we were in and out in no time. have liked was a full detail before taking it home. Other than that we were in and out in no time. More
This was our second vehicle purchase with Matt Steiner from Tom Ahl. We were looking for a different vehicle because ours was totaled in an accident. After our first experience with Matt, we came back w from Tom Ahl. We were looking for a different vehicle because ours was totaled in an accident. After our first experience with Matt, we came back when we needed another vehicle. We told him what we wanted, and they were able to find it at auction within a week. Finding a new car couldn't have been any easier! The entire staff is very friendly and enjoyable to work with. We will definitely head back to Tom Ahl when looking for another vehicle and would recommend them to anyone. More
I can't say enough about our experience with your salesman, Trevor Howery. Very knowledgeable about your fleet of cars. He was professional, friendly and on top of his game. He took care of all of salesman, Trevor Howery. Very knowledgeable about your fleet of cars. He was professional, friendly and on top of his game. He took care of all of our concerns and answered all of our questions. Every one of your employees at Tom Ahl were very friendly and courteous. The only thing you can improve on is the car inspection. About a week after we had the car we noticed the back tires were very low on air pressure. Thought this was part of the 140(?) point car inspect that the vehicle goes through before leaving your dealership? It is a minor thing, but wanted to bring it to your attention. Overall our experience was great and we intend on passing the word to family and friends and returning to Tom Ahl for future vehicle purchases. OH, and meeting the owner of the dealership was icing on the cake. Of all the vehicles we have purchased over the years we have never met the owner of the dealership. This speaks volumns of Tom Ahl's integrity! Thanks again for the pleasant experience! Dan and Bonnie Paulus More
We recently purchased a used 2009 Subaru Impreza from this dealer. We drove 2 hours to this dealership due to the competitive price we saw online. After calling them the next morning, they held the car u this dealer. We drove 2 hours to this dealership due to the competitive price we saw online. After calling them the next morning, they held the car until we arrived. The car looked as great in person as it did online. As being first time car buyers, we ended up needing a cosigner for the loan and the cosigner could not make the trip with us. They were able to take all the cosigners information even though they were not present and we got approved for the loan. They needed the cosigners signature so instead of having us make another trip back, they sent the sales rep that we had been working with back with us on our 2 hour journey to obtain the cosigners signature! They were super helpful and patient the whole time we were there! We couldn't have asked for a better deal or better customer service! Every part of the experience was worth the 2 hour drive and we would not hesitate to do it all over again! Thank you so much Terry and everyone else that helped! More