Tom Gill Chevrolet

Excellent Jordan helped us to find an excellent car to fit our budget he is awesome. Thank you will send referrals your way. We love our new car!!! Jordan helped us to find an excellent car to fit our budget he is awesome. Thank you will send referrals your way. We love our new car!!! More

Very untrustworthy company When we bought the previously owned vehicle from this dealership in Feb, they treated us poorly, ignored me, choosing to speak only to my husband, and When we bought the previously owned vehicle from this dealership in Feb, they treated us poorly, ignored me, choosing to speak only to my husband, and made us wait 3 hours after we said we would be willing to purchase the vehicle. After purchase, which we made without taking their loan, they left me sitting for hours and claimed they were cleaning the vehicle out. They returned the car to me with the gas light on, and having not cleaned or vacuumed anything out of the car. It was almost like they brought us a different car than they showed us, since there was more cigarette ash all over the floor and mud on the floor boards than there was when we test drove the car. The car was given to us after sunset, again, we were there since noon testing the car and discussing options, but they held us up for hours... from four in the afternoon until seven PM. We weren't completing the purchase, we weren't meeting for financing. There was nothing happening for those hours. They just left us alone to sit. And honestly, we should have just left then. But we needed a car. Even with us paying out of pocket for the xxx, they still checked our credit! I brought the vehicle back the next day because in the daylight, I could see the mess that the car was and all the crap left in it after they "cleaned it". The service manager was observed checking the car after it was in the garage for a moment, and then returning it to the garage and pointing out where the employees CLEARLY DID NOT VACUUM A SECOND TIME. It was ridiculous. Then she had me come out, and I pointed out the other spots, which I showed her originally , that still remained unclean. There was one spot which was obviously some sticky substance on the seat...she took windex to it saying "windex cleans everything." Spoiler alert, it does not. and it did not. Then she sent me out saying, "This is what you should expect when you buy used." No. This is not what I should get when I wait 3 hours for you to clean the car twice in two days when you OFFER to clean the car. The dealership refused to put anything in my name...including the registration. They HAD to put it all in my husband's name, despite the many times we both told them the car was to be mine and in my name. They also refused to take my contact information, and despite the MANY times I have supplied them with it and told them to stop calling my husband for it, even now, today, 8 months later, they are STILL CALLING MY HUSBAND for updates about the service on the car. In all, the performance of this dealership has be significantly SUBPAR, and I find it very difficult to remotely trust them to do anything properly, not destroy parts of the vehicle they sold me when I drop it off for oil changes, or to REMOTELY BE INTELLIGENT ENOUGH TO CALL THE RIGHT NUMBER TO NOTIFY THE PROPER OWNER THAT THE CAR IS READY FOR PICK UP. They have not won my trust and they continue to perform in such a way that I continue to lose more and more trust for them. I will never purchase from this dealership again and I highly recommend that no other person in their right mind fall for the insincere xx of this place. Everyone should always take their business elsewhere at all costs. More

Great Customer service and friendly staff. I drove 2 1/2 hours from South Point, Ohio to buy a 2016 GMC Acadia I saw online and after great customer service and help via text and email from sal I drove 2 1/2 hours from South Point, Ohio to buy a 2016 GMC Acadia I saw online and after great customer service and help via text and email from sales rep Dan Anderschat, all I had to do was show up and receive a fair deal for my trade in and the deal was made. Super staff and great customer service. Thanks Dan and Tom Gill Chevrolet! More

I had a great experience at Tom gill Chevrolet. Everyone I had dealings with was super helpful and courteous. Thank you so much. I’d buy from Jacob again. Jacob had help from coworkers and they were Everyone I had dealings with was super helpful and courteous. Thank you so much. I’d buy from Jacob again. Jacob had help from coworkers and they were ready and willing to assist. More

Great customer service Chris Roderick was great help. I purchased a 2018 Chevy Cruze. He was amazing helping to get financing. I went in looking at 2012 Chevy Cruze and walk Chris Roderick was great help. I purchased a 2018 Chevy Cruze. He was amazing helping to get financing. I went in looking at 2012 Chevy Cruze and walked out with a brand new one. Thank you for all your help and patience!! More

car purchas Chris was a pleasure to work with communicated via email for about a week before setting a appointment that met my schedule, was greeted with a frien Chris was a pleasure to work with communicated via email for about a week before setting a appointment that met my schedule, was greeted with a friendly smile and handshake, Chris didn't pressure me was knowledgeable and explained in detail how the car buying experience is done by the dealership, he took his time and made sure that I understood every detail in the sale and let me choose what financing was right for me. Will definitely return to purchase a vehicle through Chris. More

Great service ! great customer service! Scott made the process quick and easy. Everyone was friendly and answered any questions I had. I was very satisfied with help great customer service! Scott made the process quick and easy. Everyone was friendly and answered any questions I had. I was very satisfied with help I received. More

Satisfied Well done, Chris. You met me promptly. Answered all my questions. Respected my time. Delivered a clean car that met all my requirements. I am very h Well done, Chris. You met me promptly. Answered all my questions. Respected my time. Delivered a clean car that met all my requirements. I am very happy with the purchase. More

Great experience! Chris Roderick is my kind of salesman! After terrible experiences elsewhere, we found this dealership to be a wonderful buying experience! From my initial contact with Linda, to our buying After terrible experiences elsewhere, we found this dealership to be a wonderful buying experience! From my initial contact with Linda, to our buying experience with Chris Roderick, it was amazing! The dealership was extremely busy when we were there, and yet there was a very calm, laid back atmosphere. We won't hesitate to look here FIRST next time. The hour and a half drive was worth it! More

Awesome The no pressure friendly easy going nature of our salesman Marlon was wonderful. We loved the offers that go along with buying a car here and recomme The no pressure friendly easy going nature of our salesman Marlon was wonderful. We loved the offers that go along with buying a car here and recommend to everyone. Definitely a first class dealership. More