
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Top notch As always the service was good. The people are always friendly and willing to help. Spent a little over a hour with Hannah Robb looking at a new truck As always the service was good. The people are always friendly and willing to help. Spent a little over a hour with Hannah Robb looking at a new truck and going over numbers. She was great to work with and look forward to working with her again ona new purchase either a new truck or suv. More
Awesome Hannah is a rockstar. She made the buying experience hassle free. She answered all my questions without hesitation. Will be back for my next automobil Hannah is a rockstar. She made the buying experience hassle free. She answered all my questions without hesitation. Will be back for my next automobile. She's the real MVP. More
Horrible experience !! I recently purchased a 2013 Chevy Malibu from Tom Gill Chevrolet. My mother purchased a 2016 Jeep patriot right before I did and actually referred me I recently purchased a 2013 Chevy Malibu from Tom Gill Chevrolet. My mother purchased a 2016 Jeep patriot right before I did and actually referred me . I was very happy with the sales team and even wrote a positive review on here about my experience . But after I took possession of my car the nightmare started. I went to install audio equipment in my car and the installation team literally found a lake I could fish out of in my trunk . It’s a common problem with Malibu’s I’ve found. I called the dealership and they told me to drop it off so they could take a look. No big deal right ? WRONG ! Before I went to drop the car off I went to get some custom rims installed. The guys at the store come out and tell me that my tires have extensive dry rot and were the original tires from 2012. They recommended replacing all four Obviously upset I contacted Tom Gill and asked them to replace the tires since the whole point of me spending $15,000 dollars for a new car is that I wouldn’t have to worry about replacing anything for at least a year . I finally dropped the car off . Their own people confirmed the presence of dry rot but said it was insignificant. Which is obviously not true since when dry rot appears your tires have a limited life span . I expected both problems to be fixed promptly but I was informed that my dry rotted tires were built in to the cost of my car. Apparently if I wanted tires that weren’t pieces of xxxx I would have had to pay more money . These two experiences weren’t the only things to go wrong . My alignment was horribly off and my mothers new car had a check engine light turn on right after she bought it. She was told it wasn’t tom gills problem and they couldn’t do anything for her . Not to mention her cars alignment was horribly off as well. The point I’m trying to make here is that the management at Tom Gill is CHEAP and LAZY . It’s obvious they don’t check their cars before selling them and the customer service that they stress so much when selling you the car doesn’t count for xxxx once you buy it . DO NOT BE FOOLED! I would recommend anyone buying a car from here very carefully check it before paying thousands of dollars for something that you’ll have to fix right away . BUYER BEWARE! More
Very pleased Enjoyed Daniels helping, He did not quit trying to help me find something to fit my payment and my liking. Me having bad credit with need of a truck. Enjoyed Daniels helping, He did not quit trying to help me find something to fit my payment and my liking. Me having bad credit with need of a truck. He got me in one that I am more than happy with. On top of power train warranty's and free oil changes to help me protect my investments. I meet with a gentlemen by the name of steve first. But i couldnt make my mind up so he was out of town when i returned he was also kind and very helpful answered all of my questions. More
great experience with a great salesman Tom gill deserves the highest ratings, family owned and a great bunch of people. Will buy all my cars there...check them out and see. Tom gill deserves the highest ratings, family owned and a great bunch of people. Will buy all my cars there...check them out and see. More
Long day but worth it Very understanding and patient. They were also very nice and friendly. Would highly recommend going here for your car needs. Gave us the best deal for Very understanding and patient. They were also very nice and friendly. Would highly recommend going here for your car needs. Gave us the best deal for our car. More
Awesome service from Chris R!! Great customer service and patience!! Would highly recommend buying a car again from Chris R. He went above and beyond to make sure I was happy with m Great customer service and patience!! Would highly recommend buying a car again from Chris R. He went above and beyond to make sure I was happy with my purchase. More
A very satisfied customer!! Hannah Robb did an amazing job helping us find the right car for our family!! I would definitely recommend anyone and everyone to Tom Gill!! Hannah Robb did an amazing job helping us find the right car for our family!! I would definitely recommend anyone and everyone to Tom Gill!! More
Great Staff I went to Tom Gill Chevrolet looking for a specific car I saw on Carfax. We were greeted immediately by Hannah who was very welcoming and understood t I went to Tom Gill Chevrolet looking for a specific car I saw on Carfax. We were greeted immediately by Hannah who was very welcoming and understood that I was mainly only interested in the car I saw on Carfax and not really any of the Chevrolet's available. Unfortunately, the car was sold slightly before I arrived. However, Hannah respected my goals in my car search, clearly explained what sets Tom Gill Chevrolet apart, and was very fun and helpful. I ended up going with a different dealership, but although my time here was brief, I was very impressed by the service provided. I will absolutely consider Tom Gill Chevrolet the next time I'm in the market for a car. More
Best dealership I’ve ever worked with. Hannah was amazing and she was and still is doing everything she can for me. I’m forever grateful for her and the others at Tom gill that were helping Hannah was amazing and she was and still is doing everything she can for me. I’m forever grateful for her and the others at Tom gill that were helping her help me get my dream car More