Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Idiots in the position of power I bought a used car, 2012 Equinox, 21 days ago. I've already had to take it back to get serviced, which took over a week for them to understand that t I bought a used car, 2012 Equinox, 21 days ago. I've already had to take it back to get serviced, which took over a week for them to understand that there was something wrong with the car. They don't service exhaust work, so my car was drive across town to get the proper service. The other problem is still not fixed cuz they only have one guy who can fix the problem. I went to tag & register the car today, 2/04/17, only to find out I can't because the car is not n the system. No title was done on the SUV. Car was financed, but the place that financed it sent me a letter toady stating they could not finance it. I'm baffled!!! Every time I call, I get talked to like I'm a burden rather than a customer. The day I bought the car, they apparently sold a similar model & got my paperwork & the other customers switched. Really?!? It's just been one headache after another. Considering giving them their SUV back & going somewhere where the dealers know how to do their job. Never had this much confusion, disrespect or lack of customer needs from a dealer. Never would I recommend Tom Gill & will NEVER purchase from there again. Only positive I can say is that Mindy Louden was extremely helpful, but unfortunately she had prior obligations & had to let another salesperson seal the deal. If ya wanna call it a deal. @ this point, I'm not even sure if the car is mine after all the letters & title work confusion. More
Courteous , excellent service I have high ratings because this place deserves it Everytime I come here I enjoy meeting people everybody friendly and they they treat customers with I have high ratings because this place deserves it Everytime I come here I enjoy meeting people everybody friendly and they they treat customers with up most respect... More
Great service they treat you like family. Great service really helped out by getting my payments where i needed them. They will also work with you even if your a first time buyer like myself w Great service really helped out by getting my payments where i needed them. They will also work with you even if your a first time buyer like myself without getting you a super high intrest rate. The staff treated me like family it was a nice experience will definitely tell everyone looking for car to come here first. More
Excellent Service at Tom Gill Chevrolet! My automobile buying experience was super easy and quick! I worked with Mindy Louden, who helped me every step of the way! She is absolutely amazing a My automobile buying experience was super easy and quick! I worked with Mindy Louden, who helped me every step of the way! She is absolutely amazing and answered any question I had. She contacted me right away when she thought I could get the vehicle for the best price! More
New car. Christina was great. No pressure to buy a car what so ever. Kept me company while waiting for approval. Would mostly likely recommendation to go ther Christina was great. No pressure to buy a car what so ever. Kept me company while waiting for approval. Would mostly likely recommendation to go there More
Dimitry Babenkov @ Tom Gill Great experience. Dimitry was pleasant to work with and answered all my questions. He worked with me around my busy schedule and kept me updated on ch Great experience. Dimitry was pleasant to work with and answered all my questions. He worked with me around my busy schedule and kept me updated on changes I asked for after the purchase of my car. Everything was very straight forward and I did not feel pressured. Highly recommend!! More
Friendly Elisha and drew worked hard to get what we wanted and the price we could afford we send any of my friends and family great people Elisha and drew worked hard to get what we wanted and the price we could afford we send any of my friends and family great people More
Easiest car purchase I have ever made! Our experience with Adam was so painless! He listened and worked to get us the car we wanted and at the payments we could afford and feel comfortable Our experience with Adam was so painless! He listened and worked to get us the car we wanted and at the payments we could afford and feel comfortable with. I wish I would have went to them sooner! Thank you to all of them at Tom Gill Chevrolet. More
Efficient We worked with Bill Loftus and he was wonderful. We came in on a Friday evening and he took care of us right away. He listened to what we wanted and w We worked with Bill Loftus and he was wonderful. We came in on a Friday evening and he took care of us right away. He listened to what we wanted and what we were able to do and he made sure to make it happen. He stayed late to make sure that we were approved, and we had everything that we needed. He gave us a tour of the dealership so that when we come back for our maintenance we would be more comfortable. He was not pushy at all and made sure that we were happy with what we were getting. It was the least stressful car buying experience I've ever had. I would definitely go back! More
Helpful information Everyone was very kind, I had a lot of questions and they were all very helpful. Great customer service, I will definitely come back to them. Everyone was very kind, I had a lot of questions and they were all very helpful. Great customer service, I will definitely come back to them. More