Tom Gill Chevrolet

The Tom Gill Dealership visit experience was very pleasant from beginning to end. It has been eleven years since we shopped for a new car... Naturally, Rose and I were there on New Year's Eve (12.31. pleasant from beginning to end. It has been eleven years since we shopped for a new car... Naturally, Rose and I were there on New Year's Eve (12.31.2010). The show room is inviting, comfortable seating arranged in pods of private settings so we could talk without sitting right next to another customer. The place was pretty busy when we walked in at 5PM and we were treated in a friendly, courteous manner right from the first "hello" from the Receptionist. Other staff including, Mark Miller,Laron Moore, Mark Holly and Michelle(who completed our paper work at almost 7PM that evening)and the behind the scenes staff that prep the car and get it ready to leave the lot were just very customer service oriented, friendly, polite and helpful. We were looking for a 2011 HHR and Tom Gill was the fourth dealership that we had actually visited and spent time with in the previous two days. We knew what we could not purchase an HHR from those dealerships were but they just seemed unwilling to negotiate on the price. It was different at Tom Gill. We told Mark what we were looking for, he brought it up to the show room from the lot, and went over the entire vehicle from top to bottom explaining the features etc. Mark then explained the different promotions and allowances that were in place from dealer rebates to the 0% financing option,the Customer Loyalty Rewards Program, the Easy Care Program,the free car washes, the promotions for Onstar and Sirius Radio and the Advantage Rewards Program. We negotiated the cost with the Marks, and we truly believe that we did not pay more than we had to for the HHR; we know we actually got a great deal from Tom Gill that the other dealerships could have given but simply chose not to. We just are really pleased with the entire experience and want to thank everyone involved for their efforts to get this vehicle in our driveway! We certainly will recommend Tom Gill Chevrolet at every opportunity. Happy New Year!! PS. Surprised "to be" driver of the new 2011 HHR - Natalie Carol Kremer (UCDAAPFineartsGrad)renowned Artist and Sculptor in her own right- was speechless!!!! Thank you all so much AGAIN! Paul & Mary Rose Kremer Cincinnati , Ohio More

Had a very good experience from the moment I walked in the door. Was greated friendly by the receptionist who talked with me until someone was available. Mark listened carefully to what I was looking fo the door. Was greated friendly by the receptionist who talked with me until someone was available. Mark listened carefully to what I was looking for and came back with a car that suited my needs. Was made sure that I was comfortable and if I needed anything to drink while I was waiting. Feel very good about this experience. Will definitely go to again and recommend to family and friends. More

my sister in law and i were out looking for cars since i had just moved to the area. we had been to a lot of dealerships that day, and in most cases, were treated more like a nuisance than a customer. Mark had just moved to the area. we had been to a lot of dealerships that day, and in most cases, were treated more like a nuisance than a customer. Mark was amazing and extremely friendly. i'll come back again and give mark our business, i felt like a person and not a number. while i was there, my daughter called upset because she had lost her necklace and mark asked about it later in the day when i returned to pick up the car. he had followed up with me periodically just to see how the car is working out for me. mark will have my business for as long as i live in the area and i will definitely refer others to this dealership More

We trust Mike in the Service Dept. with our vehicles. This means a lot in today's world. This trust and friendliness is the reason we come back every time. I have never had a bad experience with Mike in This means a lot in today's world. This trust and friendliness is the reason we come back every time. I have never had a bad experience with Mike in service. He is always super friendly and helpful. For us Mike makes this dealership great. More

Excellent group of people to work with. This is our 2nd recent Chevy purchase over the past couple of years and love the new looks that they have come out with. Very helpful as we switched from Equinox to recent Chevy purchase over the past couple of years and love the new looks that they have come out with. Very helpful as we switched from Equinox to Equinox to seee which one we liked better.. More

Tom Gill Chevrolet had just what we were looking for when we arrived on their lot Dec 23. Mark Miller was exceptional as he dealt with us to trade in our vehicle to purchase a used vehicle. Mark was friend we arrived on their lot Dec 23. Mark Miller was exceptional as he dealt with us to trade in our vehicle to purchase a used vehicle. Mark was friendly and very helpful in assisting us to get our offer accepted. We enjoyed our experience and highly recommend Tom Gill Chevrolet and Mark Miller. More

In for 5k service - change the oil, rotate the tires... not much to it. Service was what one would expect... nothing wrong with it but nothing outstanding either. Turn time was less than I was told to ex not much to it. Service was what one would expect... nothing wrong with it but nothing outstanding either. Turn time was less than I was told to expect. Only brought it to dealer to maintain tire protection but I'm reevaluating the logic in it - not sure it's worth the additional cost incurred for something I'm capable of doing myself. More

I purchased a new Chevy Equinox in June 2010, and the whole process was easy. I love my new vehicle and recently returned to the dealership for my first oil change. I had only driven it 2600 miles in the whole process was easy. I love my new vehicle and recently returned to the dealership for my first oil change. I had only driven it 2600 miles in the first 6 months, but they treated me very nicely in the service dept. I then opted to test drive the new Chevy Cruze and the salesman, Jeff Woods was very nice. He understood that I wasn't going to purchase another vehicle at that time, but still took the time to explain the features and answer all of my questions. He could have dumped me off to someone else, but he took his time and I appreciate that fact. More

This dealer is different. They bring you the car after you tell them what you want. They have no cars in the showroom. I bought the first car they showed me. Many friends had recommended them for their you tell them what you want. They have no cars in the showroom. I bought the first car they showed me. Many friends had recommended them for their good service and best deals. James Eldred was very informative, polite and delivered the car I asked for. I told them how much I could afford and what I needed and they came back with that & more. My loan was approved very quickly. Everyone at the dealership went out of their way to make sure we were satisfied and comfortable. The incentives are far better than other dealers, the tire replacement, free key replacement & dent removal and even a personal assistant. Amazing! More

The experience we had was amazing, couldn't have asked for a better experience at buying a car. It was quick and fast, got the paperwork and financing done quickly. The cobalt we bought was exactly what w for a better experience at buying a car. It was quick and fast, got the paperwork and financing done quickly. The cobalt we bought was exactly what we were looking for; the price was extremely reasonable for the car and the mileage on it. The staff was very friendly and helpful in answering all the questions we had. I will recommend this dealership to all my friends who are looking at buying a car. More