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Tom Wood Nissan

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.7
850 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 850 reviews

April 26, 2025

Excellent customer service at this dealership! Everyone I spoke with was extremely friendly and helpful…the entire process was seamless. Highly recommended! More

by kimcot1215
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Tom Wood Nissan responded

Thank you for the glowing review, Kim! We're delighted to hear that our team at Tom Wood Nissan provided excellent customer service and made your experience seamless. We appreciate the recommendation!

April 25, 2025

I was promptly attended to and the team was very detailed and informative on the issue with my car. I could not have been more pleased with the service and people. More

by wbirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dotts
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Apr 25, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan provided you with detailed and informative service. Thank you for sharing your positive experience, and we're glad we could assist with your car issue!

April 25, 2025

It was a wonderful experience. They fixed a piece that was hanging off my wheel welll, oil change, and washed my car More

by ctetudor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 28, 2025 -

Tom Wood Nissan responded

We're glad you had a wonderful experience at Tom Wood Nissan! It's great that our team could assist with your wheel well, oil change, and even give your car a wash. Thanks for choosing us!

April 25, 2025

Alexis was great about explaining the process, what the technicians found, options and cost expectations. She was great in helping me understand the situation and navigating the best path forward. Will def More

by brettgutting
Recommend Dealer
Yes
Employees Worked With
Alexis Harris
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Apr 28, 2025 -

Tom Wood Nissan responded

Thank you for the wonderful feedback, Brett! We're delighted to hear that Alexis provided such clear and helpful service at Tom Wood Nissan. We look forward to assisting you again!

April 25, 2025

I was brought in and serviced as if I had an appointment. Within 1 hour of arriving, they had inspected my vehicle. Within a couple hours of that, I was outta there. More

by ndrmngr
Recommend Dealer
Yes
Employees Worked With
Adrian
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Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that your visit was efficient and smooth at Tom Wood Nissan! Our team strives to provide prompt service, even without an appointment. Thanks for sharing your experience with us!

April 25, 2025

Always fast. Always friendly. Customer service is top-notch! Everyone is smiling and working hard to be as efficient as possible. The wait times are always low. T More

by karenmcctrotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, but the young man who checked me in was the friendliest person! Everybody is always friendly at your dealership!!!!!!
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Apr 28, 2025 -

Tom Wood Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Tom Wood Nissan consistently provides fast and friendly service. We appreciate your kind words about our customer service and waiting area, and we look forward to serving you again soon!

April 25, 2025

Tom Wood Nissan always takes great care of my car and they are upfront with me about things that need done immediately and things that I can wait on. This transparency has me choosing them every time. More

by bnfechtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
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Apr 25, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our transparency and care keep you coming back to Tom Wood Nissan! Your trust means a lot, and we're here whenever your car needs attention. Thanks for the great feedback!

April 25, 2025

Great experience! Dan and Jason made the whole process very easy! I will always recommend Dan and Jason at Tom Wood Nissan to friends and family! More

by Willkacz1180
Recommend Dealer
Yes
Employees Worked With
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Griffey
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Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that Dan and Jason made your experience smooth at Tom Wood Nissan! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

April 24, 2025

They listen and understand what I am trying to accomplish. There is no pressure to buy anything, but demonstrate all the reasons why I should. More

by andrew.park.simmons
Recommend Dealer
Yes
Employees Worked With
Dan Griffey
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Apr 24, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan provided a pressure-free experience and took the time to understand your needs. Thank you for sharing this positive feedback!

April 24, 2025

Fast service, communication was great during entire process. There were no surprises at the end! More

by lsnoel78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 25, 2025 -

Tom Wood Nissan responded

Thanks for sharing your seamless experience with the Tom Wood Nissan team! See you next time!

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