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Tom Wood Nissan - Service Center

Indianapolis, IN

4.6
160 Reviews
Call Service Center (463) 298-0209

160 Reviews of Tom Wood Nissan - Service Center

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April 28, 2025

Efficient, courteous, kept me informed, clean waiting room, hospitable atmosphere. Got appointment in timely manner. More

by judycorbett26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Tom Wood Nissan responded

Judy, we're delighted to hear that you had a positive experience with us at Tom Wood Nissan. Thank you for highlighting our efficient service and welcoming atmosphere!

April 28, 2025

Its has been a pleasure to purchase a car from this dealership. Honest and great service. Love my car. I would go back to buy another if I ever had to. I have recommended others. More

by ariegranny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that you had a positive experience with Tom Wood Nissan! Thank you for your kind words and recommendations. Enjoy driving your new car!

April 28, 2025

I’ve been doing business with dealership for many years. The relationship between seller and buyer are forged with trust. I trust the entire team at Tom Wood Nissan. More

by jhedge
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Tom Wood Nissan responded

It's wonderful to hear that trust has been a cornerstone of your experience with us at Tom Wood Nissan over the years. We truly value your continued business and look forward to serving you for many more!

April 28, 2025

The best shop and people to work with. Always the best experience coming here. No need to go anywhere else More

by PaulaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Tom Wood Nissan responded

We're delighted to hear that you consistently have a great experience with us at Tom Wood Nissan. Thank you for your loyalty and kind words!

April 28, 2025

Erin was great at communicating and making recommendations for our vehicle based on its mileage/engine type. She also was super knowledgeable about a minor issue we have with battery when we d More

by celestestanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Apr 29, 2025 -

Tom Wood Nissan responded

Celeste, we're delighted to hear that Erin provided such helpful and knowledgeable service at Tom Wood Nissan. Thank you for sharing your experience with us!

April 28, 2025

Very prompt with communication, great explanation of issues with car, quality fixes to problems Friendly More

by Henryboak1
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Apr 29, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan provided you with prompt communication and quality service, Henry. Thank you for sharing your experience, and we're here if you need anything else!

April 27, 2025

Stop sending all these messages. I got over 10 emails and 20 messages about feedback. I will stop going to Tom Wood just because of this More

by piotr_galas
Recommend Dealer
No
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Apr 28, 2025 -

Tom Wood Nissan responded

I apologize for the excessive communication you've experienced. We certainly don't want to overwhelm our customers, and I appreciate you bringing this to our attention. Please reach out so we can adjust your preferences accordingly. Thank you, Gary Adams - Service Manager - 317-688-6024

April 27, 2025

Amazing Experience! You have yourself a new loyal customer if you keep this up. Thanks! More

by perry.flaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Tom Wood Nissan responded

We couldn't ask for a better review of Tom Wood Nissan. Thanks so much!

April 27, 2025

Service was great! I really appreciate all the help and the clear explanation. Thank you! More

by cindy.wallander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Tom Wood Nissan responded

Cindy, your kind review warms our hearts! Thank you from the Tom Wood Nissan Team.

April 27, 2025

Darrell Gastile is the man! Made the whole process painless and assuring. Welcome my family and I like we were family. More

by geroldabrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Tom Wood Nissan responded

We're delighted to hear that Darrell made your experience at Tom Wood Nissan so welcoming and seamless! Thank you for choosing us, and we hope you enjoy your new vehicle with the family.

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