Back

Torrington Toyota

Torrington, CT

4.9
469 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

Directions

By Type

Showing 469 reviews

April 14, 2021

Beyond thankful for Torrington Toyota and especially Randy Klonowski for going above and beyond as well as helping me get my brand new 2021 Toyota Camry. Couldn’t be happier, they did a phenomenal job t More

by Deanna Penney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Torrington Toyota responded

Congratulations! Deanna on your 2021 Toyota Camry which come with ToyotaCare, a no cost maintenance plan with 24-hour roadside assistance. You can conveniently schedule your maintenance appointment at https://www.torringtontoyota.com/service/schedule-service/ . We appreciate your all of your positive feedback! Deanna feel free to reach out with any questions 860-482-9496 Randy or any of our team members will gladly assist you.

February 23, 2021

I was pleased Torrington Toyota could accommodate my schedule to give my 07 Tacoma a complete tune-up, transmission, motor & 4 wheel-system a lube change. Complete brake flush & adjustment and a small More

by CoveredTaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Feb 24, 2021 -

Torrington Toyota responded

Thank you for your feedback, our staff will be excited to read what you wrote. Torrington Toyota takes pride in ensuring that our customers have a positive experience and will go above and beyond to make that possible. It its awesome to get recognized for the hard work that our team puts in on a daily bases. Again we would like to thank you and can't wait to see you again in the future. Just as a reminder you can schedule your next appointment online at https://www.torringtontoyota.com/service/schedule-service/ or call 860-482-9496 1472 East Main Street Torrington, CT 06790

February 20, 2021

I live 200 miles away so I was worried about buying a car remotely and how I would be treated. Need not worry. My sales consultant Randy Klonowski was super responsive, honest, courteous, and super chilled. More

by Rav4 Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Torrington Toyota responded

Hi Powell we can't thank you enough for the kind words about Torrington Toyota and our sales consultant Randy. Congratulations keep in mind that your new Toyota comes with 24-hour road side service at no cost for 2 years from the effective date and unlimited miles plus a no cost for 2 years or 25,000 miles, whichever comes maintenance plan. Schedule your first no cost maintenance service appointment at https://www.torringtontoyota.com/service/toyotacare/

February 16, 2021

My husband and I visited Torrington Toyota when shopping for a new car after visiting another dealership in CT. A friend recommended Torrington for fair pricing and exceptional service. Randy Klonowski to More

by Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Torrington Toyota responded

Thank you Mrs. and Mr. Powell we are thrilled that you and your husband had a great overall experience. We are glad to have earned another valuable customer, we offer our best price up front no hidden agenda. We also have a great tool online at www.Torringtontoyota.com Value your Trade which helps you determine what your car may be worth in just a few simple steps https://www.torringtontoyota.com/value-your-trade/. Please thank your friend on our behalf we are grateful for the recommendation. We will see you again when you schedule your first no cost maintenance service appointment. https://www.torringtontoyota.com/service/toyotacare/

February 04, 2021

Just traded my old rav4 in for a new hybrid rav. Had a Just traded my old rav4 in for a new hybrid rav. Had a great experience just like the last time! I will keep coming back More

by Daniellejulian52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Torrington Toyota responded

Congratulations on your New Toyota RAV4 Hybrid! up to 41 CITY / 38 HWY miles per gallon. We want to also thank you for being a loyal customer to Torrington Toyota and for taking the time to leave us this amazing review. We look forward to seeing you at your first no cost maintenance service, which is valid for 2 Years or 25,000 Miles. https://www.torringtontoyota.com/service/toyotacare/

January 28, 2021

Bought my Tacoma 5 years ago , and it’s been great dealing with Torrington Toyota from purchasing to the present. The service dept is excellent -always friendly and helpful. More

by dlindquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Torrington Toyota responded

Thanks for the great review, and for being a loyal customer our Toyota trained technicians are very dedicated to providing the very best service possible. To schedule your next appointment you can do so by calling us at (860) 482-9496 or visit https://www.torringtontoyota.com/service/schedule-service/.

January 22, 2021

Larry Valenta was an excellent salesman! Our transaction was smooth, all negotiations were very fair and above-board. We love our new Tacoma and would buy from this dealership again. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Torrington Toyota responded

Thank you Phil! For taking the time to write this wonderful review we can't thank you enough for your kind words our sales consultant Larry will be excited to know that we have gain another loyal customer. Torrington Toyota is a family owned and operated dealership for over 29 years and counting. Thank you again Phil here is our link to our service department to schedule any of your vehicle maintenance needs https://www.torringtontoyota.com/service/schedule-service/

January 21, 2021

Staff is super friendly. I appreciate that they check everything when you bring it in because I had no idea that a mouse had made a nest in the cabin filter. Yuck! Just had a bed extender added. Thank More

by Theodore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 23, 2021 -

Torrington Toyota responded

HI Theodore thank you so much for your feedback! Our hard working and diligent technicians are Toyota trained to handle any of your repair needs or perform an oil change, tire rotation, battery replacement, brake repair, multi point inspection and other Toyota Factory Scheduled Maintenance. We are so glad to have assisted in preventing any further damage. Schedule your next service appointment by calling us at 860-482-9496 or click the link https://www.torringtontoyota.com/service/schedule-service/

January 13, 2021

They are amiable and understanding. Listen to the issues and fix the issues at hand. Waiting rooms are quiet and comfortable. Very highly rec commended D. Johnson More

by Shootpar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory and Glenn
Feb 23, 2021 -

Torrington Toyota responded

Thank you, that is why we are here, we value our customers and take pride in being attentive with their concerns. Thank you again for your feedback. You can schedule you next service appointment by clicking the link https://www.torringtontoyota.com/service/schedule-service/ or by calling us at 860-482-9496

December 30, 2020

Recently got both vehicles serviced for Winter.Nick got Recently got both vehicles serviced for Winter. Nick got me in and out fast and all the service was as expected. They also replaced a bulb that was More

by Randy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Urso
Feb 24, 2021 -

Torrington Toyota responded

Thank you for leaving us this wonderful review. It is very important to get your vehicle prepared for winter and are thrilled that you took time to have this done. As you know regularly scheduling your cars maintenance will have our car running better and longer. Thanks again for your kind words and we look forward to seeing you again for your summer vehicle maintenance. Schedule your next service appointment at https://www.torringtontoyota.com/service/schedule-service/ or give us a call at 860-482-9496. 1472 East Main Street Torrington, CT 06790

...
11
...