Back

Torrington Toyota

Torrington, CT

4.9
469 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

Directions

By Type

Showing 469 reviews

January 09, 2019

service I have a good experience every time I visit. I always leave confident with no reservations if I need to return when my car needs service. Friendly an More

by dmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Torrington Toyota responded

Hello!! It is pleasing to hear that every appointment you have at Torrington Toyota goes wonderfully! We are always excited to have you return, and love hearing about your experiences. We are looking forward to seeing you at your next service appointment. Thanks again!

December 29, 2018

Easy Service Service was performed well, at the time promised and in the hour it was supposed to take. Definitely recommend this facility. Vance explained everythi More

by Taco fiend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance
Jan 04, 2019 -

Torrington Toyota responded

Hi "Taco Fiend", Nice username! On behalf of the Service Department and the rest of Torrington Toyota, we are so grateful that you selected our dealership to service your vehicle. It is wonderful to hear that Vance was able to assist you with your service. We always want to help you be on top of everything, and ensure that no time is wasted when you are trusting us with your vehicle. Don't forget, you can always call us at (860) 482-9496 to schedule your next future appointment, or make an appointment through out online scheduler at: https://www.torringtontoyota.com/service/schedule-service/. Thank you for coming in!

December 28, 2018

Amazing experience! It was time to replace our Venza. Sounds simple, but we wanted a dealer who could earn our trust. The Venza was spoiled by a service professional. Whe More

by JJT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Nelson, Vance Williams
Jan 10, 2019 -

Torrington Toyota responded

Hello there! First off, congratulations on your brand new beautiful Toyota Avalon! We are pleased to hear that Vance was such a great help to you and your vehicle, it means a lot that you were loyal to Vance and took the time to find him here. We are grateful that you think highly of the staff here at Torrington Toyota. We hope that you will consider purchasing more vehicles in the future (though we know that Avalon will last quite some time) and hope that you recommend us to your family and friends! Thanks again for your time in service and sales, and we hope to see you soon!

December 26, 2018

Excellent Service Dept Love these guys, Vance in service makes this a quick and painless procedure. He tells me service will be an hour, and its an hour, I appreciate tha More

by Otto65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance, Jen & Ashley.
Jan 10, 2019 -

Torrington Toyota responded

Hi there! Thank you for experiencing our Service Department first hand! Torrington Toyota is straight forward when it comes down to Service & Sales, as we want to be efficient for your schedule, and want to be as transparent as possible, so there's no confusion, and a full understanding of how we will be taking care of you! Thank you for recommending us, and thanks for the opportunity to earn your business!

December 22, 2018

Oil Change, No Hard Sell I recently brought my Camry in for an oil change. Was able to schedule one online for same day service. Professional, attentive service from Nick Ur More

by BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Urso
Jan 10, 2019 -

Torrington Toyota responded

Hello, We love that you used Torrington Toyota's online service scheduler! We hope that this brought some simplicity to scheduling your appointments, and we appreciate your kind words for Service Advisor, Nick Urso! His approach is caring and attentive when it comes to customers' vehicle and servicing needs. Thank you for taking the time to leave a review, and we look forward to having you come in, in the future!

December 20, 2018

Our family's 5th car We leased a 2018 RAV4 Hybrid two weeks ago. We love the car (as we have loved all our Toyotas). Randy Klonowski helped us through the explanation of More

by Tannia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Torrington Toyota responded

Hi Tannia, Thank you for taking the time to share your recent experience with Torrington Toyota. Congratulations on your new 2018 Toyota Rav4 Hybrid, we hope that you are enjoying it so far! We love that you were informed about the Rav4 Hybrid to satisfaction before purchasing it, and that Randy was a big help when it came to information on this particular model. Thank you for recommending us to your family and friends, we will take great care of them, whether it is in our Sales or Service Department! We look forward to your next visit!

December 15, 2018

Regular Service I get all my service done here. I always see Vance Williams. I appreciate the no nonsense approach. I am always notified of any upcoming service need More

by Randy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Chris in the body shop
Dec 19, 2018 -

Torrington Toyota responded

Hi Randy, Thank you for taking the time to share your experience at Torrington Toyota, whether it's in service, or the body shop. Knowing that you've enjoyed your time servicing your vehicle over other service departments really shows how content you are! Thanks again for the review and 5 star rating. Best regards, Torrington Toyota

December 12, 2018

Great Service Easy to schedule, fast service, didn't take too long, all good! I would heartedly recommend this dealer to anyone serious about shopping for a Toyota More

by jrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Torrington Toyota responded

Hello there! Thank you for taking the time to let us know how your experience was here at Torrington Toyota. We are glad you were satisfied with the efficiency of the dealership, as we know time is not to be wasted, especially around the holidays! Thank you for recommending Torrington Toyota!

December 11, 2018

New tundra Larry Valenta helped me purchasung my new tundra. Great salesman. Made the transaction quick and easy. Torrington toyota is definatly a top notch d More

by Hellrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Torrington Toyota responded

Hello! Thank you for sharing your positive experience about purchasing your Toyota Tundra, and we are ecstatic to hear how helpful Larry was in this process. We love our customers, because what good is selling a vehicle when your customers are unhappy? Enjoy that Tundra and we are looking forward to seeing you in the future! Thanks again for your business.

December 09, 2018

2019 Tacoma Larry Valenta is a great asset to the Torrington Toyota Team. His no pressure guidance helped me find the right truck. Thank you Gerry McMahon More

by G4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Torrington Toyota responded

Hi Gerry! Thank you for recognizing that we are a stress free, upfront, no pressure dealership, and want everyone to feel 110% comfortable with their vehicle purchase. We are glad that Larry was able to assist you in finding exactly what you wanted in your truck! We are sure you'll be enjoying it for years to come. Thanks for your business, and happy holidays!

...
23
...