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Torrington Toyota

Torrington, CT

4.8
554 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. If you don't see the particular vehicle you want please call us. We have access to thousands of vehicles usually within one business day. Call us at (860) 482-9496.
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1472 E Main St

Torrington, CT

06790

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Showing 554 reviews

August 02, 2019

Excellent customer service I’m very pleased with the service in the service department. Very friendly and personable will be back for all my trucks service. Thank you Vance More

by Penn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams
Aug 08, 2019 -

Torrington Toyota responded

Hello!! Thank you for leaving a 5 Star Rating for Vance and the Service Department at Torrington Toyota. We appreciate you bringing your truck in for servicing and will consider us for your future servicing needs!

July 29, 2019

Fabulous Customer Service Chris' customer service was excellent! He was available to answer my questions and work with me while trying to repair my front bumper. Mr. Urso was a More

by BobbiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Urso; Chris Heuschkael
Jul 31, 2019 -

Torrington Toyota responded

Hello! We are so happy to hear that you've had a pleasant experience with Chris, the Autobody Manager. We are always looking out for our customers, because if it weren't for you, there'd be no "us"! Thank you for stopping in and allowing us to assist with your vehicle needs.

July 20, 2019

5000k mile checkup So today I took my RAV4 in. All is well with my vehicle. Pleasant staff, clean comfortable waiting room. Restrooms and vending machines available. I w More

by Kathyw459
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 22, 2019 -

Torrington Toyota responded

Hi Kathy, Thank you for trusting us with your vehicle! We understand that sometimes it can get a little nerve wracking when it comes to your vehicle and source of transportation, but it is good to hear that our environment and process helped ease your nerves. Thank you for taking the time to leave this kind review, and for recommending us to your family and friends! We hope that we will be seeing you in the future.

July 19, 2019

Professional and pleasant service I could not be more pleased with the service I have received from Torrington Toyota. Vance Williams is your man to see for a pleasant service experie More

by RichardL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams
Jul 22, 2019 -

Torrington Toyota responded

Hi Richard! Thank you for your time with us, and thank you for your kind words for Vance. We are glad that we're able to provide you with a top notch experience. See you next time!!

July 17, 2019

Great dealership for sales and service I purchased / leased my Highlander from this dealership some years ago. I was able to make a proper deal for my previous Highlander model, after not b More

by piperdon96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vance Williams, Corey Moore
Jul 22, 2019 -

Torrington Toyota responded

It is a pleasure to be able to assist you with all of your vehicle needs! Sorry that happened to your tires, but we are glad that you came back to us for the repair - no matter what you need, always feel free to call us!

June 30, 2019

Tacoma Truck Informative sales staff, answered all the questions. If you are looking for a great sales staff to buy your next vehicles got to Torrington TOYOTA. More

by Gee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Klonowski
Jul 02, 2019 -

Torrington Toyota responded

Hi! Thank you for taking the time to leave kind words for the staff at Torrington Toyota. We love providing our customers with knowledge of our vehicles, and we know our hard work is appreciated when customers walk out satisfied and well informed. Thanks for stopping in!

June 27, 2019

Great service I had my Oil changed, alignment, great service, clean comfortable waiting area with snacks, wifi, .....great job as always. Very easy to make appoint More

by cudd104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance.....service
Jun 28, 2019 -

Torrington Toyota responded

Hello, Thank you for utilizing our waiting room while you waited for your oil change, and for trusting us with your vehicle as well! We are happy that you enjoyed your visit here and we are look forward to your next!

June 27, 2019

Gil this was long overdue. I love my 18 Tacoma. Gil was the man, straight shooter, no hidden extras. Gave me exactly what I asked for. Though maybe I shoulda got the satilite ra More

by Tom M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Torrington Toyota responded

Tom, you are the man!!!!! Thank you for coming in, it was great to see you, and work with you agan! Thank you for all of your kind words for Service, myself, and Torrington Toyota overall. I look forward to having you in next time. I am sending over an email shortly! Thanks.

June 27, 2019

Great service Had tires and a new battery installed. Vance Williams is a pleasure to work with. Professional knowledgeable and never tried to sell me something I d More

by Toyota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn and Jeff and Nick
Jul 24, 2019 -

Torrington Toyota responded

Hi there! Thank you for your kind words for Vance in Service. As you pointed out, we always want you to know about the proper maintenance your vehicle may need, but there is no pressure. The Service Department always ensures that you are informed about your vehicle to ensure quality and safety, while not rushing you into any unnecessary decisions. Thank you for recommending Torrington Toyota!

June 26, 2019

Excellent ! I needed a new key ignition and door locks. Vance Williams made this happen, start to finish, with no wasted time! This man deserves a raise. More

by CoveredTaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Williams
Jun 28, 2019 -

Torrington Toyota responded

Hi there! We are so glad that you have enjoyed your time at Torrington Toyota. Thank you for trusting us with your vehicle, and we greatly appreciate the kind review that you left for Vance! We are happy to help when you need it, just give us a call (860) 482-9496.

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