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Torrington Toyota

Torrington, CT

4.9
466 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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1472 E Main St

Torrington, CT

06790

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Showing 466 reviews

April 04, 2022

My family and I have been long time customers of Toyota for 15 years and Torrington Toyota is only dealership we went to when looking for new cars. Tee was great to work with. I liked a specific color for More

by Stella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Torrington Toyota responded

Hi Stella, We are thrilled to hear that you had such a wonderful experience with us. We would also like to thank you tremendously for your 15 years of loyalty. It is our pleasure to have you as part of the Torrington Toyota family! We are happy that the your sales consultant Tee was able to get you the car you wanted. Thank you again for taking the time to share your kind words with us. We look forward to serving you again soon! In the meantime enjoy your New 2022 Toyota Corolla hybrid.

April 01, 2022

Upfront and straightforward old school dealership. They found me a vehicle in my desired color and options and provided a fair price in a seller's market. Worked with Randy K. and he was a pleasure More

by J. Ng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Torrington Toyota responded

Thank you for your fantastic review. Our team is dedicated to providing you with the best service there is to offer. It’s amazing to hear that Randy and the Torrington Toyota team helped to make your experience a positive one. Thank you again, enjoy your New Toyota!

March 27, 2022

Gil and the rest of the team at Torrington Toyota are amazing. We came in a little late on a Saturday afternoon and did not give up on getting me a good deal! I really appreciate all the hard work and 10 More

by melissamoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Torrington Toyota responded

Thank you for the wonderful review and for taking the time to share your feedback, our top priority is customer service. Our Sales Consultant Gil always goes above and beyond , as you witness he is a very determined and dedicated salesman, we’ll be sure to share your praises with him! Thanks again for sharing your experience- Torrington Toyota

March 15, 2022

Gil and Toyota Torrington are fantastic. Positive buying experience. Excellent communication. Efficient and smooth process. Everything as expected. I drove 8+ hours to do business with them. More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Torrington Toyota responded

Hi M.G thank you for taking the time to leave us such a fantastic review! Gil and the entire staff will be happy to hear that you loved working with us. We appreciate your willingness to travel over 8 hours and glad we were able to provided you with top-notch service. We’re happy to help you again, whenever you need us- Torrington Toyota.

February 27, 2022

Fast friendly service & no hassle buying experience. T was the best salesman to work with. I have told many people to go to Torrington Toyota because of my experience. I think buying my Tacoma took a to More

by Chrisrich22550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Torrington Toyota responded

Wow ! Thank you for this amazing 5 star review. Tee is one of the top-selling sales consultants in the region and we are proud to have him on our team. We can not thank you enough for sharing your experience with us, and for this incredible review. We really appreciate your business and look forward to seeing you again, welcome to the Torrington Toyota Family! As a friendly reminder all New Toyotas come ToyotaCare, a no cost maintenance plan with 24-hour roadside assistance. The ToyotaCare plan covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles. https://www.torringtontoyota.com/service/toyotacare/

February 23, 2022

Excellent service with Tee Hanzy and the team. We appreciate honest and straightforward and likely will drive a little further to receive continuing good service even though we are free to go to More

by loreendaigle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Torrington Toyota responded

Thank you we appreciate all of your kind words, we pride ourselves on being a no hassle and straightforward dealership. The fact the you chose us lets us know that our family style of service really sets us apart from other dealerships. Thank you again if you have any question please contact us at 860-482-9496 you can even conveniently schedule you next https://www.torringtontoyota.com/service/schedule-service/ anytime.

February 17, 2022

Excellent everything is good price friendly staff good financial guy one excellent excellent everything excellent More

by Mirsad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Torrington Toyota responded

Thank you for the fantastic review! We have a amazing team here at Torrington Toyota, we are very happy to hear that you were satisfied with our service. Please call us if you have any questions at 860-482-9496.

Feb 25, 2022 -

Mirsad responded

Excellent

February 02, 2022

I had my 2010 toyota camry in for service and it was determined that I needed a new alternator.I was not pleased ,since this was the 2nd one in a year and a half. I was told that this would not be a pro More

by ed.sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICK
Feb 11, 2022 -

Torrington Toyota responded

Thank you Ed for your feedback. We are glad to hear that we were able to assist you in replacing the alternator in your vehicle, we understand how frustrating vehicle repairs can be. Thank you for choosing to do business with us here at Torrington Toyota, where our top priority is customer service. I will make sure to let the team know how thrilled you were as I am sure this will make their day. Torrington Toyota

Feb 11, 2022 -

ed.sandy responded

Too often too many people don't take the time to say Thank You. I am sometimes guilty of the same thing. I just wanted to say I appreciate all that the service does. tks Ed T.

January 17, 2022

I previously wrote a negative review regarding service on my used vehicle that I purchased here. I was extremely pleased with T. And Danny in dealing with me very fairly in the trade and purchase of my truc More

by Dsevas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Jan 19, 2022 -

Torrington Toyota responded

Thank you we apologize that our service did not satisfy your expectations during your first visit, but we're happy to hear that our team was able to rectify the previous issue and provide you with excellent service. We’re so grateful that you took the time to publicly share your experience as our team works very hard to keep our customers happy. We would like to thank you again for the giving us the opportunity to redeem ourselves. I will make sure that the team receives your feedback this will surely make their day. Please feel free to contact us, in the future with any questions or concerns -Torrington Toyota 1472 East Main Street Torrington CT 06790 860-482-9496

January 12, 2022

I have been doing business here for 12+ years. Tee Hamzy is awesome. He is an honest straight forward salesman. In addition he was able to get me my new Tacoma despite the market shortage. The service dept. More

by gadget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Torrington Toyota responded

Thank you for taking the time to let us know how we are doing, especially for the last 12 years, we are excited to know that we have been consistent and reliable. Tee your sales consultant has a determination that simply can't be matched he always goes above and beyond. I will make sure to pass along your kind words to Cory and his team, they will surely appreciate your feedback. Thank you. Torrington Toyota 1472 East Main Street Torrington, CT 06790 860-482-9496

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