Town Center Nissan

Town Center Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Belle provided such exceptional service while helping you with your Nissan Rogue. Her kindness, professionalism, and dedication to helping our customers are qualities we truly value, and we're glad she made your experience a positive one. We'll be sure to share your kind words with Belle. Thank you for choosing Town Center Nissan—we look forward to serving you again in the future!

Town Center Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that your visit to Town Center Nissan was a pleasant one. It's wonderful to know that Casey, Mike, our finance team, and the rest of our staff made the buying process enjoyable and helped you achieve your goals. We appreciate your honest feedback about the negotiation process and are glad you felt supported without feeling pressured. Thank you for choosing Town Center Nissan, and we hope you enjoy your new vehicle for many miles to come. We look forward to serving you again in the future!

Town Center Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Mike Nicholson made your vehicle purchasing experience such a positive one. His knowledge, professionalism, and integrity are qualities we value greatly, and we're proud to have him on our team. We'll be sure to share your kind words with Mike. Thank you for choosing Town Center Nissan, and we hope you enjoy your new vehicle for many years to come!

Town Center Nissan responded

Thank you for your wonderful review and for your incredible loyalty over the past 20 years! We're honored that you've trusted Town Center Nissan with your vehicle for so many years. It's great to hear that Ken provided excellent service by keeping you informed throughout the progress of your vehicle and ensuring you had a positive experience. We'll be sure to share your kind words with him. Thank you again for your continued trust and support—we look forward to serving you for many more years to come!

Town Center Nissan responded

Thank you for your wonderful review! We're delighted to hear that your appointment was honored, your service was completed in a timely manner, and that the final price exceeded your expectations. Providing efficient, high-quality service at a fair value is always our goal. We truly appreciate your trust in Town Center Nissan and look forward to serving you again on your next visit!

Town Center Nissan responded

Thank you for taking the time to share your feedback. We're glad to hear your visit was quick and that your overall experience was decent. However, we're sorry to learn there was confusion regarding your recall service. We understand how frustrating that can be, and we apologize that the process did not go as smoothly as it should have. Your comments are important to us and will help us improve how we handle recall appointments in the future. Thank you for choosing Town Center Nissan, and we hope to provide you with a better experience on your next visit.

Town Center Nissan responded

Thank you for your wonderful review! We're honored to hear that you feel so well cared for each time you visit Town Center Nissan. Creating a welcoming atmosphere and providing exceptional customer service are at the heart of everything we do, and it's rewarding to know that our team consistently delivers that experience. We truly appreciate your kind words and your trust in our dealership. We look forward to welcoming you back again soon!

Town Center Nissan responded

Thank you for your wonderful review! We're delighted to hear that your experience at Town Center Nissan was easy, supportive, and helpful. Our service team takes great pride in creating a welcoming environment and making every visit as enjoyable and stress-free as possible. We truly appreciate your kind words and your continued trust in our team. We look forward to serving you again on your next visit!

Town Center Nissan responded

Thank you for your thoughtful review! We're honored that you trust us to take care of your vehicle. It's wonderful to hear that you've consistently experienced efficient service and enjoy working with our team. We appreciate your patience during your recent visit without an appointment, and we're glad our customer lounge—with its comfortable seating, refreshments, magazines, and TV—helped make your wait more enjoyable. Thank you for choosing Town Center Nissan, and we look forward to seeing you again on your next visit!

Town Center Nissan responded

Thank you for taking the time to share your feedback. We're sorry to hear that your recent visit did not fully meet your expectations. We understand your disappointment in not receiving a courtesy vehicle inspection, especially since it could have identified your burned-out headlight. We also appreciate your comments regarding the waiting area refreshments and understand that offering a wider variety of snack options would better accommodate all of our customers. We regret that your driver's seat was not returned to its original position and understand how that could be frustrating. Your feedback regarding courtesy services, such as a vehicle wash and vacuum, is also appreciated and will be shared with our team as we continue looking for ways to enhance the customer experience. Thank you again for your honest feedback. We value your business and hope to provide you with a more satisfying experience on your next visit to Town Center Nissan.