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Town East Ford
Mesquite, TX
2,360 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,360 reviews
May 10, 2024
Blake was great and was more than willing to negotiate a great price on a car. great price on a car. More
by Jacob Wong
Helpful May 10, 2024
Completely satisfied with the service that I receive from Town East Ford simply easy process Town East Ford simply easy process More
by Tim&Holly
Verified CustomerMay 09, 2024
blake and ozzy were such a great help and got me my dream car. they were very great at explaining everything and getting me the best deal possible car. they were very great at explaining everything and getting me the best deal possible More
by nadiaholguin2002
May 09, 2024
Picked out a 2024 Ford Bronco that my husband and I wanted to purchase. Contacted dealership, had everything set up to pick up Monday night (credit app filled out, down payment decided, loan approved). wanted to purchase. Contacted dealership, had everything set up to pick up Monday night (credit app filled out, down payment decided, loan approved). Showed up to the dealership at 7PM and didn't leave until after 10PM. And the vehicle was not filled up with gas. Not that we wanted anything but nothing was offered to show appreciation for our business. Computers were down or not updating our information, we had to re-sign many pages for our Bronco which made us have to reread everything to make sure nothing was changing. Only reason we picked this dealership is because of the Bronco that was there. Do not plan to purchase another Ford from this dealership ever again. More
by BB22
May 09, 2024
Disappointing Post-Purchase Experience I recently purchased a '23 Ford Bronco from this dealership, and while the initial experience was friendly and positive, my satisfaction has taken a nosedive si purchased a '23 Ford Bronco from this dealership, and while the initial experience was friendly and positive, my satisfaction has taken a nosedive since then. Here’s why: Missing Trim Pieces: When I bought the Bronco, it was missing the accessory trim pieces above the windshield. These pieces are essential for aesthetics and functionality, especially considering there was previously a roof rack in that area. Before finalizing the purchase, I specifically requested that these trim pieces be replaced. Broken Promises: Brian Hillman, the salesman, assured me that they would purchase new trim pieces, paint them, and mail them to my residence. However, it’s now been over two months since the purchase (as of May 7, 2024), and I’ve received only one trim piece. The lack of communication and follow-through is disappointing. Customer Value Post-Purchase: It seems that once you’ve made the purchase, the dealership’s commitment to customer satisfaction diminishes significantly. As a buyer, I expected better service and timely resolution of issues. In summary, while the front-end experience was pleasant, the post-purchase support has been lacking. As a customer, I feel undervalued. I hope the dealership takes this feedback seriously and rectifies the situation promptly. More
by Brandon
May 08, 2024
Kevin Hudson was professional from beginning to end, providing product knowledge the entire way. I highly recommend him to any and everyone I know in the market for their next vehicle at Town East Ford! providing product knowledge the entire way. I highly recommend him to any and everyone I know in the market for their next vehicle at Town East Ford! More
by Kat
May 08, 2024
Title: Disappointing Post-Purchase Experience I recently purchased a '23 Ford Bronco from this dealership, and while the initial experience was friendly and positive, my satisfaction has taken a nosedive si purchased a '23 Ford Bronco from this dealership, and while the initial experience was friendly and positive, my satisfaction has taken a nosedive since then. Here’s why: Missing Trim Pieces: When I bought the Bronco, it was missing the accessory trim pieces above the windshield. These pieces are essential for aesthetics and functionality, especially considering there was previously a roof rack in that area. Before finalizing the purchase, I specifically requested that these trim pieces be replaced. Broken Promises: Brian Hillman, the salesman, assured me that they would purchase new trim pieces, paint them, and mail them to my residence. However, it’s now been over two months since the purchase (as of May 7, 2024), and I’ve received only one trim piece. The lack of communication and follow-through is disappointing. Customer Value Post-Purchase: It seems that once you’ve made the purchase, the dealership’s commitment to customer satisfaction diminishes significantly. As a buyer, I expected better service and timely resolution of issues. In summary, while the front-end experience was pleasant, the post-purchase support has been lacking. As a customer, I feel undervalued. I hope the dealership takes this feedback seriously and rectifies the situation promptly. More
by Brandon
May 08, 2024
I was kept in the loop,and the repairs were done quickly. My service advisor listened and reiterated back to me my request for repairs. Advised me of other things that needed attention to. No pressure....... My service advisor listened and reiterated back to me my request for repairs. Advised me of other things that needed attention to. No pressure........ Awesome More
by DWIGHTLGREER
Employees Worked With
May 08, 2024
Very good maintenance service. Wouldn't go anywhere else to have my truck serviced. Very nice customer service. Wouldn't go anywhere else to have my truck serviced. Very nice customer service. More
by LINDARUSSELL87
May 07, 2024
Good service at the customer, the workers were at their best behavior and ready to help anyone in need best behavior and ready to help anyone in need More
by BARRIOSENRIQUE775
