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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,045 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,045 reviews

September 08, 2024

Loved the personnel the service was awesome, thank you for doing great work 👍 GOD BLESS More

by rsephus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and that you’re pleased with the service. Your positive feedback means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your support!

September 08, 2024

I have been taking my truck to the service department since I had it the service is good but rewards should be better for repeat customer. More

by MBROWN2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you for being a loyal customer and for your positive feedback on our service. We appreciate your suggestion regarding rewards for repeat customers and will take it into consideration as we work to improve our programs. If there's anything specific we can do to enhance your experience, please let us know. We look forward to continuing to serve you!

September 08, 2024

This was my first car buying experience and everyone at town east ford was very accommodating. Farley was especially helpful during the car buying process. More

by Townsendb141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that your first car buying experience was a positive one and that Farley was especially helpful. It's great to know that our team was accommodating throughout the process. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

September 07, 2024

Shannon Fauver and Kevin took care of my services all in less than an hour of me not even being there waiting. Can’t be more satisfied Thanks to the service department. More

by isilano07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
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Sep 10, 2024 -

Town East Ford responded

We're thrilled to hear that Shannon and Kevin provided such efficient and effective service! It’s great to know they were able to handle everything promptly without requiring you to wait. Thank you for your kind words about our service department—we appreciate your support and look forward to assisting you again in the future!

September 07, 2024

Blake and his whole team really went above and beyond to help us through the process after my car had been totalled out! Couldn't be happier with the service! More

by Howard_s_n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Blake and his team were able to support you through such a challenging time. It's wonderful to know that you’re pleased with the service and the way they went above and beyond. If there’s anything more we can do for you, please don’t hesitate to reach out. Wishing you all the best with your new vehicle!

September 07, 2024

Great salesman. Helped get the car I needed the same day I arrived and very relaxed. More

by dylanleflore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that our salesman was able to help you find the car you needed and make the process relaxed and smooth. Your satisfaction is our top priority, and we're glad we could assist you quickly. If you need anything else in the future, feel free to reach out. Enjoy your new car!

September 06, 2024

The service is the best i think i will alway use the service.thank u town East ford More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Sep 10, 2024 -

Town East Ford responded

Thank you for your positive review! We’re thrilled to hear that you consider our service the best and that you plan to continue using it. Your satisfaction is our top priority, and we appreciate your trust. We look forward to assisting you in the future!

September 05, 2024

Town East service is outstanding! Polite, knowledgeable and on time. Jim Artrip did great job and was a pleasure to work with. More

by jsghome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re thrilled to hear that Jim and our service team provided you with outstanding, polite, and timely service. It’s great to know that Jim made your experience enjoyable. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 05, 2024

Fast, friendly, very helpful. I would recommend This service center to anybody. Our service advisor was very friendly More

by gilbertespinoza2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica reeves
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Sep 06, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a fast, friendly, and helpful experience at our service center. It’s wonderful to know that our service advisor made a great impression on you. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

September 05, 2024

Professional and courteous at all times. I drove from Frisco and was glad it was worth the drive More

by Rob
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that your drive from Frisco was worthwhile and that you had a professional and courteous experience with us. If you need anything else or have future service needs, please don’t hesitate to reach out. We look forward to serving you again!

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