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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,950 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,950 reviews

June 18, 2024

Shannon was excellent, explained everything and walked me through the process! Very happy with the service I received More

by herreraruth1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
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June 18, 2024

They always get me in, wait time is a little long but over all good service. More

by CHRISKETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

I picked out what I want and I was out of there. Pretty fast, thank you. I love good service. More

by Mrs,Tonian Marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

The service tech and all of the staff were very efficient and helpful. The UB E R service was a pleasant as and efficient adder. More

by bfornero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

Cool guy, help me a ton, got a great deal. Nice truck, definitely recommend Blake! More

by Q
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

Very quick with the service. Lobby is pretty nice and clean. Staff is nice and knowledgeable. More

by TILGHMAN.CHRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're pleased to hear that you found our service quick and our lobby clean and inviting. At Town East Ford, we strive to provide efficient and knowledgeable service to all our customers. If there's anything else we can do to improve your experience or if you have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again next time! Safe travels!

June 16, 2024

I have a great service rep Jim he always gets things done in a timely manner . More

by sas34bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim A.
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Jun 17, 2024 -

Town East Ford responded

Thank you for sharing your experience! It's fantastic to hear that Jim consistently delivers timely service for you. We greatly value your loyalty and trust in our service team at Town East Ford. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to continuing to provide you with excellent service in the future!

June 16, 2024

We have bought multiple cars over the years and this was by far one of the best experiences ever. Our salesman was amazing as well as finance/business that closed out the deal. More

by alm982_2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hudson
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Jun 17, 2024 -

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us during your recent car purchase. It's wonderful to know that our team, from sales to finance, provided you with exceptional service. We understand that buying a car is a significant decision, and we strive to make the process as smooth and enjoyable as possible for our customers. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again in the future at Town East Ford!

June 15, 2024

Town East Ford and Jim Artrip continue to take good care of me as a customer. More

by KIMNKRIS59660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip III. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Jun 17, 2024 -

Town East Ford responded

Thank you for your review! We're pleased to hear that Town East Ford and Jim Artrip have consistently taken good care of you as a customer. Providing excellent service and care is our priority, and we're glad that Jim has ensured your satisfaction. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to continuing to provide you with outstanding service!

June 15, 2024

Great service and very friendly employees! I appreciate the gentleness of everyone I interacted with during my visit. More

by williamsjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Atnip
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Jun 17, 2024 -

Town East Ford responded

Thank you for your review! We're thrilled to hear that you had a great experience with our service and found our employees to be very friendly. Providing a gentle and welcoming environment is important to us, and we're glad that our team made your visit enjoyable. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again with the same level of care and friendliness!

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