
Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I don't know who Malek Abed is and don't believe I ever met him. I appreciated the simple buying experience. Schneider was not pushy at all and I truly appreciate that. The only thing I wish was different met him. I appreciated the simple buying experience. Schneider was not pushy at all and I truly appreciate that. The only thing I wish was different is if I was shown how to find/utilize all the features and buttons before I drove off the lot. I have had to look all over the internet to try and find out how to operate my car. Overall, I'm happy with the experience though. More
Had warranty work done , by the way this persons name is Jake , my 2024 tundra under factory warranty and no loaner , a new truck and having to figure out how I was getting to work , he told me my oil chang Jake , my 2024 tundra under factory warranty and no loaner , a new truck and having to figure out how I was getting to work , he told me my oil change was on the house that day no charge but , I knew he did not do a oil change because I did not get a alert on my phone of hood even being opened , so waiting on warranty part , 2 weeks went no call , so I called my parts been in . Wow when I show with truck asked for paper work on my last visit that he never gave he said no problem , well that day later on he called to say oh they had not actually done my oil change , I confronted him about it told him I know , so is this oil change free no , I had to pay , ok fine but did not care to pay the fact that he lied , he knew he had lied because he could not give me the free one that I never got . , but that’s ok because my business with this place is over . My son bought a new Tacoma in 22 , I bought a 2024 tundra , and the wife will be trading in her 2000 Tacoma but not here , this place can not be trusted , And again my service adviser Jake the joke . I will never return again More
Derrick and Paul Sayre are fantastic! They were a major help! I love my 4Runner! They were a major help! I love my 4Runner! More
I like Toyota Camry very good car I enjoyed it and I like it t like it t More
I brought my truck in twice for squeaking brakes and they still squeak. The last time it was in for service, they had the truck for over a week. Still not resolved. still squeak. The last time it was in for service, they had the truck for over a week. Still not resolved. More
They honored the warranty I purchased and did not give me any hassles. Have recommended Toyota direct Diamond warranty to all my friends and family any hassles. Have recommended Toyota direct Diamond warranty to all my friends and family More
Cliff was very professional and kept me updated regarding my vehicle. When it was time to pick it up, he gave me options based on their hours for the next two days. my vehicle. When it was time to pick it up, he gave me options based on their hours for the next two days. More