Toyota Direct

sounded like justin was interested in actually looking at my tundra concerns, when he called to say he thinks its a common issue with the transmition. i asked him to drive it to make sure he was seeing my is my tundra concerns, when he called to say he thinks its a common issue with the transmition. i asked him to drive it to make sure he was seeing my issue. i left tundra for 2 weeks, he called and said it was ready he could do nothing. i came and picked up truck and when i got home the invoice shows he drove it a total of 7 miles! did it even leave the lot? i drove 2 trucks 74 miles 1 way for service twice and i don't think i was served very well at all. this truck never had an issue untill it had 3000 miles on it. i've been complaining since then. i probably spent 75 dollars in gas to come there for nothing ! no not happy chris hamlin More

Ron Helmet could is an asset to your service department! You need more mechanics like him!!! You need more mechanics like him!!! More

Spacious facilities,courteous staff ,great seating arrangements with television screens and provisions like coffee,tea bags,,hot chocolate and snacks.Everything is great with siren atmospheres to rela arrangements with television screens and provisions like coffee,tea bags,,hot chocolate and snacks.Everything is great with siren atmospheres to relax while waiting for service More

Everything was scheduled and well executed with in the shortest time which made me to choose them for future services shortest time which made me to choose them for future services More

Quick efficient and hopefully just a precursor of my experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. More

Made me feel very comfortable and was a pleasure to talk to and was very helpful to and was very helpful More

Justin was great. Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! More

My service advisor was excellent. So was the tech. I was in and out in less than 2 hours. So was the tech. I was in and out in less than 2 hours. More

Our salesman Jeff Kazee was an absolute gem. He was the only one to approach us in the pouring rain, showed us multiple vehicles and showed us the differences. I did feel a little rushed and He was the only one to approach us in the pouring rain, showed us multiple vehicles and showed us the differences. I did feel a little rushed and pressure from the sales manager when he tried to say that someone was interested in the car I bought….. 30 minutes before closing. lol yeah okay buddy. He did come check in with us multiple times and negotiated closer to what I was asking. I should’ve asked for added accessories. Regardless, super polite and clean facility and would recommend my boy Jeff and Dee everyday of the week. Thomas was absolutely joy to work with! More

We are very pleased with our Grand Highlander purchased from Toyota Direct. Even though our sales person, Robert Liniger, is not listed below, we would give him 5 STARS for his friendly welcome, his full from Toyota Direct. Even though our sales person, Robert Liniger, is not listed below, we would give him 5 STARS for his friendly welcome, his full attention to us, and his assistance in helping us secure our Grand Highlander. We had been to three other dealers and Robert made the difference in us choosing our vehicle. Brandon Snow was also very friendly and helpful with our financing, making us feel at ease and trusting with our financial commitments. More