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Toyota Direct

Columbus, OH

4.2
1,472 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,472 reviews

May 23, 2025

Caleb was incredibly thorough in taking care of us. He took time to understand our issue and made sure everything was addressed in a timely fashion. Much appreciated. More

by doran220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Love my truck and it is very wonderful, might have issues with only 800 miles but that is an issue with toyota not them. More

by cmeyer4478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malek Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Islam Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

People were polite and answered my questions. Waiting area is very nice; good coffee and snacks. More

by jsiebert0
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rufus Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Original dealership. Prefer to return to home dealer. Miss the car wash. Was a great benefit. The service department has expanded significantly over the last few years. G More

by tylertrippier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Isatou was very professional and knowledgeable. She was able to get the service performed on my truck in a timely manner. More

by mcaskey2707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Pleasant and accommodating. Was able to change my appointment easily. Service agent very professional and knowledgeable More

by Ebrima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Service agent was great explaining the details needed for repairs i really appreciate your effort thank you More

by rugiejal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Convenience. Technician explains thing that must be done and things that can be done and its up to me to accept or decline. More

by radrey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Good customer service. A little pricey even with 10%discount. Day after service my low air gage went back on so I have to take it over to have it checked which is minor a More

by jamiep183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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