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Toyota Direct
Columbus, OH
1,501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,501 reviews
October 07, 2024
I only use the dealer because I purchased the maintenance package. During this visit for an oil change, was quoted $1890 to replace my driver side mirror, which had been sideswiped. I found a YouTube video package. During this visit for an oil change, was quoted $1890 to replace my driver side mirror, which had been sideswiped. I found a YouTube video and Amazon after market part for $130. The dealer's business model will never be for me, it is way too high. I do enjoy the popcorn machine and slushee's, however! More
by chilldiamonds
Verified CustomerEmployees Worked With
unknown
October 07, 2024
Service was excellent. The service department has always addressed any issues and concerns I have had in a timely and positive manner. The service department has always addressed any issues and concerns I have had in a timely and positive manner. More
by crinehart1
Employees Worked With
October 06, 2024
Very good service and very nice customer service and very clean environment and fast service thanks clean environment and fast service thanks More
by ibrahima Sene
Employees Worked With
October 05, 2024
Dee was great to work with! Took care of us and made us feel comfortable. Took care of us and made us feel comfortable. More
by theatheys61
Employees Worked With
October 05, 2024
Everything was quick, efficient and professional. From start to finish, their service was friendly. Would recommend. From start to finish, their service was friendly. Would recommend. More
by jbonilla6586
Employees Worked With
October 04, 2024
Can always get in ASAP. Siscounts applied when available . Reliable and very friendly experience today and always. Siscounts applied when available . Reliable and very friendly experience today and always. More
by chawk619
Employees Worked With
October 04, 2024
Like I said before, I came in expecting to get tires rotated and an oil change. They said I needed new rear tires and I said OK. I didn't realize or remember being told they were going to do an engine d rotated and an oil change. They said I needed new rear tires and I said OK. I didn't realize or remember being told they were going to do an engine de-carboning. Not at all pleased with a $918 bill. More
by sguenthe
Employees Worked With
October 04, 2024
Great no nonsense experience from the sales associate to financing. I would definitely recommend and would buy from them again. financing. I would definitely recommend and would buy from them again. More
by domchiappelli
October 04, 2024
Did quick accurate work. Appreciate the turn around time. Would have appreciated tech finding problem. Appreciate the turn around time. Would have appreciated tech finding problem. More
by mrmoran
October 04, 2024
Had billing issues. Mostly solved. Otherwise everything went well. Probably won't schedule on line again. Mostly solved. Otherwise everything went well. Probably won't schedule on line again. More
by dhurley611
Employees Worked With
