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Toyota Direct
Columbus, OH
1,490 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,490 reviews
August 30, 2024
First oil change in was great. Second appointment an hour later was not so great because I was being ignored by the service advisors, the closest one of which had his face buried Second appointment an hour later was not so great because I was being ignored by the service advisors, the closest one of which had his face buried in his phone. Took less than an hour for the first oil change, but an hour and 40 minutes for the second one and I had appts for both! More
by briansbayless
Verified CustomerEmployees Worked With
August 30, 2024
Toyota Direct is the only place I'd have do maintenance and/or repairs on my Toyota (I bought it there, too.). and/or repairs on my Toyota (I bought it there, too.). More
by janberardi
Employees Worked With
August 30, 2024
The process was fast until financing. Misinformation from the financial guy slowed the process down. Misinformation from the financial guy slowed the process down. More
by jege19
August 30, 2024
I keep coming back. Good service for the price. I wish they washed my car. Good service for the price. I wish they washed my car. More
by luanda_c
Employees Worked With
August 30, 2024
great helpful excellent best helpful information and easy understanding smoothly accessible friendly staff they all helpful easy understanding smoothly accessible friendly staff they all helpful More
by kamalkoronto
August 30, 2024
I am so glad you are the best now I enjoy the car very nice car cool nice car cool More
by julyba1964
August 30, 2024
Loyal treatment over the years as I bought and serviced my Highlander at Toyota Direct. Fair pricing and always available when I need my Toyota experts. Miss the car wash, only reason for 4 starts my Highlander at Toyota Direct. Fair pricing and always available when I need my Toyota experts. Miss the car wash, only reason for 4 starts More
by tylertrippier
Employees Worked With
