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Toyota Direct - Service Center

Columbus, OH

4.1
837 Reviews

837 Reviews of Toyota Direct - Service Center

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April 15, 2025

Everyone was so kind, helpful and informative. I didn’t even wait a long time for service to be completed. More

by johnr2416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

My service is always great with Chris Grossman. He does a fabulous job!!! I have been dealing with him for many years and my Toyota's are always running for many years. I think he is all around More

by jlkeller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I can only echo the statement made by another customer who said "great customer service and quick wait serve and maintenance" and add that the young man whose name I cannot remember was absolutely a princ More

by janyce.c.katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name of service person
April 13, 2025

Caleb was awesome and helped with a few questions I had! The dealership is fast and efficient also. The waiting area is fantastic! More

by gaygol54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Mindy very friendly I had no problem with my service. In and out in good time More

by aug145361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Great customer service and quick wait times, I highly recommend Toyota Direct for service and maintenance More

by andrewzedella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Great service, Chuck is my favorite service man. He keeps you informed and always upfront about repairs. More

by honeybeer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I see a Charles but my service guy was Chuck
April 10, 2025

Awesome awesome, awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by leslie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Every time I visit this location I always have a pleasant experience and everyone is so friendly. More

by sowers159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I went for an Oil change and I was there for 3 hours. I saw people coming in that came after me and left before me. I was very disappointed about the way I was treated. I even told the guy I was going o More

by luis.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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