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Toyota Direct - Service Center

Columbus, OH

4.1
852 Reviews

852 Reviews of Toyota Direct - Service Center

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April 13, 2025

Caleb was awesome and helped with a few questions I had! The dealership is fast and efficient also. The waiting area is fantastic! More

by gaygol54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Mindy very friendly I had no problem with my service. In and out in good time More

by aug145361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Great service, Chuck is my favorite service man. He keeps you informed and always upfront about repairs. More

by honeybeer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I see a Charles but my service guy was Chuck
April 11, 2025

Great customer service and quick wait times, I highly recommend Toyota Direct for service and maintenance More

by andrewzedella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Awesome awesome, awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by leslie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Every time I visit this location I always have a pleasant experience and everyone is so friendly. More

by sowers159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I went for an Oil change and I was there for 3 hours. I saw people coming in that came after me and left before me. I was very disappointed about the way I was treated. I even told the guy I was going o More

by luis.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
April 07, 2025

Timely appointments, explain issues, customer service is good. Reminders for maintenance is helpful. No major negative issues More

by tashamjones01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
April 07, 2025

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Caleb is a great employee and an asset inThe service department. He has helped me on my last 3 visits. Would recommend. More

by smitt1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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