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Toyota Direct - Service Center

Columbus, OH

4.1
952 Reviews

952 Reviews of Toyota Direct - Service Center

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July 17, 2025

Above and beyond is job. Cliff made my experience great and I will definitely return for business More

by dman3110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Efficient friendly service. And, service done right most importantly. Dealership could use a car wash for returning customers. More

by imsavageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

great alaways and we bought many cars there. highly professional and hospitable we will be back More

by wilharris15
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Vehicle was brought in with one issues that was quoted only a couple hours. The vehicle was at Toyota for 6 days out of 2 weeks and left in worse condition then dropped off. While speaking to the service More

by ciararees1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rodock
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

The worst service I have experienced. Went 4 times in one month. After leaving the third time I left with a screw in my tire. The second time I went for the part they ordered for my car " More

by lindsey.hanners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
July 16, 2025

So the facility is nice and all, however, the prices on things that needed done were way beyond what a normal mechanic would charge. It would have cost over $800 dollars to get all the things that needed d More

by Jtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

I was very satisfied by the positive experience I had with Cliff. He is a great brand ambassador for Toyota. I’ll request him for my future service needs! More

by jon.mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Great staff. All concerns were addressed promptly. Showed me what needed done and why needed More

by virgostar978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
July 14, 2025

I didn't have to wait long for my car to be serviced. Staff was attentive to what I needed and they took care of everything. More

by scottmcknight913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Jeremy Rodock does an amazing job of keeping you informed about the proper maintenance and all three of my Toyotas. More

by george.tornick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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