Toyota Direct - Service Center

I had a great experience. Didn’t wait as long as I was expecting. Was Very easy to navigate and had a comfortable experience. Didn’t wait as long as I was expecting. Was Very easy to navigate and had a comfortable experience. More

Toyota Direct does a stellar job in all aspects of their operation. This makes me almost look forward to service intervals! Kudos and please keep up the great work. operation. This makes me almost look forward to service intervals! Kudos and please keep up the great work. More

The service guy didn't make sure that multi-point inspection is done and didn't share any details when asked why this was not done. Also the person didn't pay any attention to problem. Not take my ca inspection is done and didn't share any details when asked why this was not done. Also the person didn't pay any attention to problem. Not take my car ever. More

Pleasant atmosphere and everyone is friendly. Did not like the cost but what can you do. Did not like the cost but what can you do. More

Toyota Direct has always done well by me! I have purchased 5 vehicles from them over the years and I will continue to do so. I have purchased 5 vehicles from them over the years and I will continue to do so. More

The customer service Horrible . I brought my car working good you give me back is broken . I love Toyota but your manager Jeremy is very arrogant and rude I brought my car working good you give me back is broken . I love Toyota but your manager Jeremy is very arrogant and rude More

I’ve purchased two Toyotas from this dealership, and every interaction has been excellent. Their service department is knowledgeable and professional, and I especially want to recognize Mindy for being every interaction has been excellent. Their service department is knowledgeable and professional, and I especially want to recognize Mindy for being incredibly helpful and attentive. She makes every visit smooth and stress-free. I highly recommend it! More

The service department at Toyota Direct is top notch. Though we now live in Port Angeles, Washington, my wife drove her 2008 Prius from there to Columbus and was able to get an oil change and tire rotati Though we now live in Port Angeles, Washington, my wife drove her 2008 Prius from there to Columbus and was able to get an oil change and tire rotation on a walk-in basis. She only spent a little over an hour of her time to do so. She is giving the car to one of her former students and wanted to make sure that it was good to go. It was. More

Cliff was very knowledgeable about what needed to be done on my car. He was very personable and helpful on my car. He was very personable and helpful More

Did what I asked to be done. Was in and out in a quick time. Was in and out in a quick time. More