Toyota Direct - Service Center

Great friendly knowledgeable service! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! More

We aren’t happy to take care my car my tire get light on the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag n the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag number they said no manager right now More

I’m giving this service one star solely because of the pricing—$100 for a simple plate change is outrageous. I want to be clear: my service advisor was professional and courteous, and I don’t place any bl pricing—$100 for a simple plate change is outrageous. I want to be clear: my service advisor was professional and courteous, and I don’t place any blame on him. However, I wasn’t given a quote before the work began, and that’s a problem. The task took about 15 minutes, and yet I was charged $100 in labor. I had to negotiate to get the price reduced, but even then, I felt this service should have either been free or at least reasonably priced. Especially frustrating is that a customer service representative previously told me it would be free. As someone who comes in frequently for service, this experience was disappointing. Toyota, you really need to reevaluate your pricing structure for minor tasks like this. More

My service advisor was excellent. So was the tech. I was in and out in less than 2 hours. So was the tech. I was in and out in less than 2 hours. More

Used car sold me a service contract that no company is willing to work with. Guess how I'm feeling willing to work with. Guess how I'm feeling More

Everything was very friendly and straightforward. I will definitely bring my vehicle here for services beyond the very basic. I will definitely bring my vehicle here for services beyond the very basic. More

They are the best. Always makes me feel like I am family. Best customer service. Always makes me feel like I am family. Best customer service. More

With service done he just hold my keys and make me wait for 3 hour. I had appointment and didn’t get out till 3 hour. It just west my time and I had to cancel other important stuff due to just not letting for 3 hour. I had appointment and didn’t get out till 3 hour. It just west my time and I had to cancel other important stuff due to just not letting me go when the service was done with the car.. More

They are not fast. Employees are generally friendly tho. The service workers unplugged my dash cam. Sus. Employees are generally friendly tho. The service workers unplugged my dash cam. Sus. More

Quick efficient and courteous were the key characteristics of my service appointment with Toyota direct setvice characteristics of my service appointment with Toyota direct setvice More