Toyota Direct - Service Center

There is always a few minor things that aren,t taken care of. I continue to use them knowing it will not be perfect. of. I continue to use them knowing it will not be perfect. More

Clean service reception area. Nice customer waiting area with hot and cold drinks, pastries and bagels. Nice customer waiting area with hot and cold drinks, pastries and bagels. More

Chuck was really honest and guided me through the whole process. I had them make my car in prime condition. process. I had them make my car in prime condition. More

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timely and efficient, service details fully explained and Isatou Jahateh was very profession and knowledgeable Isatou Jahateh was very profession and knowledgeable More

Thanks for working me in on a busy Saturday afternoon. I had a flat tire due to a road hazard incident that ruined my tire. Going on a Memorial Day trip to northern Ohio i needed to get the tire replaced I had a flat tire due to a road hazard incident that ruined my tire. Going on a Memorial Day trip to northern Ohio i needed to get the tire replaced and an alignment to correct the road hazard damage. Thanks for working me in. More

They didn’t fix anything I came there for. They made an appt and kept saying the guy was supposed to leave at 5. My appt wasn’t until 430. They didn’t fix my fob, my seat belt , my readio isn’ They made an appt and kept saying the guy was supposed to leave at 5. My appt wasn’t until 430. They didn’t fix my fob, my seat belt , my readio isn’t working. My light that’s needs reset on my dash. What a waste of time. And I work alot so i don’t have all the time in the world to drive across Town and wait. Then they said my seat belt would be 500.00 to fix. I need to go with a. Honda. Pretty irritated More

Clean service and waiting area, good and thorough communication during the service. Up front pricing no surprises communication during the service. Up front pricing no surprises More

Caleb and the team did a good job of diagnosing the issue and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. More

Caleb and the team did a good job of diagnosing the issue and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. More