Toyota Direct - Service Center

Great service, Chuck is my favorite service man. He keeps you informed and always upfront about repairs. He keeps you informed and always upfront about repairs. More

Awesome awesome, awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

Every time I visit this location I always have a pleasant experience and everyone is so friendly. experience and everyone is so friendly. More

I went for an Oil change and I was there for 3 hours. I saw people coming in that came after me and left before me. I was very disappointed about the way I was treated. I even told the guy I was going o I saw people coming in that came after me and left before me. I was very disappointed about the way I was treated. I even told the guy I was going on a trip, and he still told me that the technician was working on my car. Why will it take 3 hours to do an Oil change? More

Timely appointments, explain issues, customer service is good. Reminders for maintenance is helpful. No major negative issues good. Reminders for maintenance is helpful. No major negative issues More

Caleb is a great employee and an asset inThe service department. He has helped me on my last 3 visits. Would recommend. department. He has helped me on my last 3 visits. Would recommend. More

Great service, from time of booking til my service was complete. Very friendly and informative. complete. Very friendly and informative. More

Nice waiting, spacious room for customers who are waiting for service. Service was completed in a reasonable amount of time. Prices were declared up front. for service. Service was completed in a reasonable amount of time. Prices were declared up front. More

Had warranty work done , by the way this persons name is Jake , my 2024 tundra under factory warranty and no loaner , a new truck and having to figure out how I was getting to work , he told me my oil chang Jake , my 2024 tundra under factory warranty and no loaner , a new truck and having to figure out how I was getting to work , he told me my oil change was on the house that day no charge but , I knew he did not do a oil change because I did not get a alert on my phone of hood even being opened , so waiting on warranty part , 2 weeks went no call , so I called my parts been in . Wow when I show with truck asked for paper work on my last visit that he never gave he said no problem , well that day later on he called to say oh they had not actually done my oil change , I confronted him about it told him I know , so is this oil change free no , I had to pay , ok fine but did not care to pay the fact that he lied , he knew he had lied because he could not give me the free one that I never got . , but that’s ok because my business with this place is over . My son bought a new Tacoma in 22 , I bought a 2024 tundra , and the wife will be trading in her 2000 Tacoma but not here , this place can not be trusted , And again my service adviser Jake the joke . I will never return again More

Zero. If I could give you a zero, that would be my rating, hands down. If I could give you a zero, that would be my rating, hands down. More