Toyota Direct - Service Center

Mindy is great! She is excellent and knows her stuff! Very helpful! So is Joey! She is excellent and knows her stuff! Very helpful! So is Joey! More

All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More

Not the greatest circumstance for my career, but the guys empathize and took care of me. empathize and took care of me. More

The service department at this dealership is always top notch. They get us in quickly and keep us informed. notch. They get us in quickly and keep us informed. More

Great Job. Great service, Great atmosphere. Competitive prices, unfortunately things are so expensive in 2025 Great service, Great atmosphere. Competitive prices, unfortunately things are so expensive in 2025 More

I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I have had. We have new yires,so I knew he was mistaken. More

He was very rude and unprofessional. It’s too long to get my car back even though I had an appointment. Not please with him It’s too long to get my car back even though I had an appointment. Not please with him More

Headed to Akron with a seemingly unstable ride with a vibration on the right front passenger. All tires were severely out of balance and there is a little bump in that tire. Why was I not made aware? W vibration on the right front passenger. All tires were severely out of balance and there is a little bump in that tire. Why was I not made aware? Who phoned in the job? More

Chris Grossman is my go to Service Guy. I trust his advice when my 2 Toyotas need maintenance! I trust his advice when my 2 Toyotas need maintenance! More

Chris Grossman is outstanding, and I always go to him when I need anything for my Toyotas. I have for over a decade and will continue. I highly recommend him! when I need anything for my Toyotas. I have for over a decade and will continue. I highly recommend him! More